这封邮件，我应该如何回复？

猛小鱼

Hello Kevin,

If you are experiencing errors accessing your domain via web, ftp, email or otherwise, please provide us with the following:

1.) Your geographic location
2.) Your ISP
3.) Your IP Address (can be obtained at http://www.whatismyip.com/)

.:|Traceroute|:.
A traceroute doing the following:

Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type tracert yourdomain.com and hit enter.

Windows ME/98/98SE
1. Go to Start > Run...
2. Enter command and click OK.
3. At the prompt, type tracert yourdomain.com and hit enter.

Unix/Linux/Mac OS X
1. Open a terminal screen
2. At the prompt, type traceroute -I yourdomain.com and hit enter

.:|NSlookup|:.
An NSlookup doing the following:

Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type nslookup yourdomain.com and hit enter.

Windows ME/98/98SE
1. Go to Start > Run...
2. Enter command and click OK.
3. At the prompt, type nslookup yourdomain.com and hit enter.

Unix/Linux/Mac OS X
1. Open a terminal screen
2. At the prompt, type nslookup yourdomain.com and hit enter

We can then look into this issue further.

Thanks.

--
Best Regards,

Matt Wilks
Customer Service Representative

Support Forums - http://www.lunarforums.com
Phone: 1-714-521-8150
Phone: 1-714-521-8150 (International)
24 hour Network Status Line: 1-562-697-8106

1.首先，geographic location我应该如何填写？我在辽宁大连，我应该这么写么？dalian city,liaoning province,china
2.第二个问题，他问我isp，请问isp是什么？如何填写？
3.第三个问题，问我ip地址，就是我本机的ip吧？

大漠孤狼

第二个问题，他问我isp，请问isp是什么？如何填写？

就是你的互联网提供商