windows主机没有安装Persits.Jpeg（已解決問題）

wsnet

windows主机没有安装Persits.Jpeg,我发mail去问了,他们说检查正常.但是我用asp探针查并没有安装,用asp程序直接测试也不行.
I would be happy to assist you with your questions.  After reviewing your account I have found AspJpeg is installed and working correctly on your hosting plan.  If further assistance is required please respond to this email with detailed instructions we can use to recreate your error.  This will help us to properly support your issue.  Thank you for your understanding and cooperation in this matter.
上面的英文是他们的回复.对于这种情况,我想再发mail叫他们查一下,英语要怎么描述呢?

谢谢

add.c

My hosting account do not support Persits.Jpeg , please recheck it.