|
|
信用卡已经扣费,但是续费失败,收到的邮件.
我要了解的是: 账户有效期延长1月份,解决无法续费问题, 4次信用卡费用,多少日能退还.怎么回话.
收到邮件回复,请翻译下 准确意思.
Hello,
I truly apologize for the inconvenience. I wanted to take a moment and explain to you how BurstNET credit card transactions occur, and where money lies right now:
When our gateway system tries to process your credit card, it takes the charge card number and address information you gave us in your profile at service.burst.net, and sends the charge out to your bank.
Your bank accepted our request for money and moved the money out of your account, and told our gateway \\"OK\\". It also sends back the address it has on file.
Our AVS (Address Verification System) is very precise (It needs to be to avoid identity theft), and found a discrepancy with the address we had on file, and the address your bank sent back. Our gateway responded \\"thanks but no thanks\\" to your bank and we never received the payment.
Remember, however, that your bank okayed the transaction and removed the funds from your account. The money is literally still in your bank.
American banks release the funds back into your account usually between 24-72 hours. Other countries can take as long as 30 days.
But let there be no doubt: We do not have any payment from you yet. We can manually work with our gateway and attempt the payment(s) again. You can either have us do it now, or wait until the funds release back into your account. Your choice, but after 5 days of non payment, your server(s)/service(s) will be suspended.
If you live in North America, you may also wish to check your account details and verify the name and address info is correct and matches with your bank's data.
I have also supplied your service with an extension until the 26th so that you have time to contact your bank and have them release the holds. I can charge your card manually with your permission so that I can bypass the AVS. |
|
英文翻译专版
2231 人阅读
|
3 人回复
狗仔卡
提升卡
置顶卡
沉默卡
喧嚣卡
变色卡
显身卡
那中国银行 是30天内 咯 ?