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恢复主机的回信,请帮助翻译一下(已解決問題)

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英文翻译专版 英文翻译专版 1680 人阅读 | 4 人回复

发表于 2010-5-13 11:17:30 | 显示全部楼层 |阅读模式

Dear Sir/Madam,

Thank you for contacting Online Support. It appears that a refund has been requested for the canceled hosting account at this time.

I am sorry, once canceled a hosting account cannot be reactivated. You will need to purchase a new hosting plan and upload your files in order to get your website back up. You may find more information on the Hosting plans that we offer at the link below:


• Hosting Plans



If you do not have a copy of your websites files, fortunately we can restore your hosting account from up to 30 days ago. However it is an additional service, and there is a $150.00 restore fee.

In order to successfully restore your hosting account we will need the following information. Note: We can only restore hosting accounts within 30 days of cancellation.

It is very important that you purchase and set up a new service, so that your content has somewhere to be restored to.

1. We need to know the date / time we should restore the information from.
2. What to restore: The entire site, a specific directory, a database, a file, etc.
3. Where to restore the information to.
4. Please clearly state that you accept the Restore fee of $150.00 and provide us with the last 4 digits of the payment method on file that you wish for us to use for this charge.
5. Tell us if we have permission to OVERWRITE any existing data with recovered data? (If not, please tell us where to restore the information to.)
6. If you are going to need a database restored please specify the name of the previous database and the name of the new database where we will restore content to. Please provide permission to overwrite the content of that database.
7. Please clarify whether you would like the website statistics for your account restored.
8. Provide the domain name that is associated with the hosting account.

Please Allow 7-10 business days to complete the restore.
Please let us know if we can assist you in any other way. ,


恢复主机得多少费用?我用GG翻译看这好像是150元,请大家给看看

[ 本帖最后由 bzdiy 于 2010-5-13 11:18 AM 编辑 ]

回答|共 4 个

stunna

发表于 2010-5-13 11:31:52 | 显示全部楼层

恩, $150 美元 没错.  

"In order to successfully restore your hosting account we will need the following information. Note: We can only restore hosting accounts within 30 days of cancellation."

"Please Allow 7-10 business days to complete the restore."
7-10 天  完成恢复

add.c

发表于 2010-5-13 11:51:59 | 显示全部楼层

交150美金,然后可以恢复30天内的文件
告诉他们原来你的主机信息, 已经要恢复的文件
RAKSmart

bzdiy

发表于 2010-5-13 12:32:08 | 显示全部楼层

晕,还是不要恢复了,买空间才花60多美元,恢复还要150美元,可以买3个150G的空间了。

天毅

发表于 2010-5-13 15:01:24 | 显示全部楼层

你是要恢复文件还是仅仅要恢复主机

从信中看你已经删除了主机并发出了退款请求哦

bzdiy

发表于 2010-5-13 17:25:11 | 显示全部楼层

回复 5# 的帖子

文件我昨天删空间之前就备份了呢,GD已经同意退款了,问题是现在我在其他空间里绑不了原空间的那些域名,所以我想恢复空间

天毅

发表于 2010-5-14 08:14:37 | 显示全部楼层

回复 6# 的帖子

用域名所有人的邮箱发封信过去,要求他们接触其它空间对域名的绑定就行了
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