godaddy回信，请帮忙翻译一下，急！先谢谢！（已解決問題）

Thank you for your reply

Unfortunately the hosting plan you purchased does not allow for Java support. I have instructions below for canceling the existing account, purchasing a correct one and either getting a refund for the canceled hosting or moving credit to your new hosting account. I apologize for any inconvenience.

You have two options in this situation, you can cancel the hosting account you purchased and get a refund so you can purchase a new hosting account or you can cancel it and we can credit move your purchase over to the hosting account you purchase below. Either way you will need to cancel the new hosting account.

To cancel a hosting account, please use the following instructions:

• Select Hosting under the My Products section
• Click the check box next to the account you need to cancel
• Click the Cancel Account button
• Click the green Save Changes button to confirm the cancellation

Note: Canceling your hosting account will delete any files that you have stored within that hosting account on the server. Be sure that you have copies of any files you want to keep before deleting your account. Also, if you are using the email address provided to you for free as part of your hosting package, it will also be removed and all messages previously contained with in that email account will be irretrievable. As such, canceling a hosting account is permanent and all information associated with the account is lost.

You can purchase the correct hosting plan here:

• Hosting Plans

Now for your options:
1) We can provide a full refund for the hosting account you purchased and canceled
2) We can credit move your purchase and apply it to the account you purchased
When you have done all the above and decided what you would like to do, please email us back and let us know. If you choose option number 2, please also reply back with the 4 digit call in pin number.

Please let us know if we can help you in any other way.

Sincerely,

Jim P.
Online Support Team

add.c

说你买的主机不支持java , 你可以删掉然后退款重新购买
ps, 购买支持access和Java的GoDaddy空间

Now for your options:
1) We can provide a full refund for the hosting account you purchased and canceled
2) We can credit move your purchase and apply it to the account you purchased

第一项选择是叫我删除再买
第二项我不是很明白，是不是把我的主机移到可以支持java的主机呢？

kingto

就是资产转移
他们可以用您已经给老主机花了的钱抵消支持java主机的钱
如果不够再加

谢谢版主，也谢谢2楼的兄弟，虽然对这个资产转移不是太清楚，我已经选了第一项了，等待他们的处理中

[ 本帖最后由 iokevin 于 2010-4-25 11:31 PM 编辑 ]

gd回复了，还是不太清楚，请帮忙翻译下，我的主机是和域名一起买的，域名享受1.99美元优惠，退款的话会不会把优惠的钱扣掉再退呢？
内容如下：

Thank you for contacting Online Support. Unfortunately we are not able to provide partial refunds to Alipay orders at this time. In order to refund this order we will need you to respond to this message with the last 4 digits of an alternative payment method, agreement to pay $10.87, and acknowledge that you have read and agree to our universal terms of service. Once you have provided us with this information we will be able to refund the full Alipay order. Please let us know if we may be of further assistance.

Sincerely,

Morgan P.
Online Support Technician

[ 本帖最后由 iokevin 于 2010-4-26 12:06 AM 编辑 ]

问题已解决，已换了支持java的主机

kingto