版主大大请帮忙翻译下e文客服来信（已解決問題）

mcfeelf

原文如下:
Dear ,

The status of your ticket  has been changed from Open to Waiting by Dennis F.

This update was added:
Dear ,
Thank you for contacting tech support.

I am sorry for the problem you have faced, but please note that it is not possible just to change IP addresses for your sites on current server. Also note that site stability depends on the server and not IP address. As 173.X.X.X as well as 98.X.X.X IPs are added to various servers it is not possible to define what is the reason of the problem.
That is why in order we can provide you our assistance please describe the issue you have faced and also provide us exact links and steps how we can reproduce it. If possible update this ticket with the next details:
- Is the issue intermittent or continuous? If it is intermittent please provide as much additional information about its periodicity as possible (days of week and hours including time zone).
- How long has the problem persisted?
- Any additional information that could be helpful to us in resolving this matter (such as screenshots, error messages, steps you take, any other notes).
That information is needed for further investigation of the problem. Thank you for your patience and kind understanding.

Kind regards,
Dennis Fischuk
Technical Support
24/7 Live Chat


麻烦了~~~~

[ 本帖最后由 mcfeelf 于 2010-4-19 10:52 PM 编辑 ]

kingto

他们说不能换ip
另外，稳定性是基于服务器的，而不是基于ip的
而且173和98开头的ip地址分配给了繁多的服务器使用

然后让您把问题描述的细致些
最好有截图、错误提示语等