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国外虚拟主机 国外虚拟主机 2537 人阅读 | 6 人回复

发表于 2010-4-14 10:14:42 | 显示全部楼层 |阅读模式

Hello,

Your account has been suspended for high usage and making server unstable. We are moving your account to stabilization server. We will update you when the account move is done and provide you with the details.

Best regards,

Disha Kaur
System administrator team
Red Hat Certified Engineer.

回答|共 6 个

开心私塾

发表于 2010-4-14 10:32:58 | 显示全部楼层

你的网站超资源,被暂停了,你与他们的客服联系一下了解情况。

lazycn

发表于 2010-4-14 15:33:12 | 显示全部楼层

我还怎么办?

Dear lin li,

A technician responded to your ticket with:


Hi,

Your account is utilizing excessive resources, causing a significant degradation of services on the server. This is a shared environment and we can not allow one user to utilize the majority of the resources on a server as it affects all users adversely. Because of this, you have been temporarily moved to the atlantis server.

A detail of the problem is shown below as:
CPU:       129.28 %
Memory:    3.98 %
Mysql:      2.6 %


agmin0        handso.com        129.28        3.98        2.6
Top Process        %CPU 108        /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/item.php
Top Process        %CPU 106        /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/item.php
Top Process        %CPU 100        /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/shop.php

Process details:
23493 agmin0    25   0 23984  10m 5892 R 46.0  0.3   0:51.50 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/shop.php                              
1264 agmin0    25   0 24656  10m 5888 R 43.4  0.3   0:18.36 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/item.php                              
23159 agmin0    25   0 24712  10m 5880 R 43.1  0.3   1:02.90 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/shop.php                              
21555 agmin0    25   0 24748  10m 5872 R 40.1  0.3   1:35.62 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/shop.php                              
23217 agmin0    25   0 24224  10m 5892 R 39.5  0.3   0:59.70 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/item.php                              
22914 agmin0    25   0 24240  10m 5568 R 29.6  0.3   1:06.65 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/item.php                              
1971 agmin0    25   0 24528  10m 5872 R 29.3  0.3   0:15.52 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/item.php                              
21245 agmin0    25   0 24828  10m 5884 R 28.6  0.3   1:38.63 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/item.php                              
5797 agmin0    15   0 25096  10m 5868 S  6.2  0.3   0:00.19 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/item.php     



As per above usages your account is more suitable for dedicated server, not a shared situation. If any of your addon domains show suspended page, please change the nameservers to :

ns1.lunarmania.com
ns2.lunarmania.com

you can also change A record to atlantis.lunarmania.com (67.210.100.3).


We moved you to atlantis first to solve the issue of the degraded service on the server and second as a courtesy in order to prevent any downtime on your site to allow you time to rectify the situation. Currently, your site is not suitable for a shared hosting environment. Atlantis is not a production server and is not guaranteed to run in the same manner as your old server nor will it support all functions you may have. This is a transitional server only and is not intended to be a permanent placement. Please make a decision on how you would like to proceed .Your account will be suspended if no other arrangements are made.

You may log into atlantis using http://atlantis.lunarmania.com/cpanel or https://atlantis.lunarmania.com:2083/ You will not be able to log into atlantis using the Lunarpages main login page as the server is non-production and not available via that page.

You have the following options:

1. You may take steps to correct the problem.  You will need to let the technician know the steps you took to correct the issue and get approval before being returned to a production server.

2.You may upgrade your package to our Dedicated hosting plan. For more information on the features and pricing, please see http://lpdedicated.com

Since we do not have the exact scripts to provide (since the manner in which PHP scripts are provided on the server only shows the username and not the script name causing the high usage), you would need to review your account for scripts that may be the cause. Please check ones such as forums, blogs, content management systems, and galleries as these are especially likely to create high usage.

3. You may look for a dedicated Server or other hosting solution. Please remember that propagation takes up to seventy two (72) hours so if you decide on changing hosts you should allow enough time for propagation.

We value you as a customer and want to work with you toward a solution that is mutually beneficial. Please let us know as quickly as possible how you would like to proceed.
----------------------------------------------------------

Thank you for your cooperation and understanding in this matter.


Best regards,

Disha Kaur
System administrator team
Red Hat Certified Engineer.

Additionally, you may also view the entire ticket by visiting: http://support.lunarpages.com/tickets/view/1832701

Your ticket ID is 1832701.

Lunarpages Web Hosting Helpdesk
https://support.lunarpages.com

add.c

发表于 2010-4-14 15:43:29 | 显示全部楼层

网站超资源太严重,被移动到临时服务器了
解决超资源问题再回复他们吧
RAKSmart

www.cpanel.my

发表于 2010-4-15 21:56:45 | 显示全部楼层

做淘宝客类的站了吧
这样的API程序算是小偷,也就是那几个文件很占资源的,我们也停了几个客户的站点,也是因为这样的程序,还有一个住宿类的小偷程序,非常占资源,
你先将程序去掉,然后再给他们客服联系,好好解释一下,应该可以开通的

我的IT学堂

发表于 2010-4-16 09:08:28 | 显示全部楼层

这个很大部分是你的程序问题,你将耗费资源的去掉,联系客服就可以了,一般都会很快解决的,其实楼上的说的已经可以了。

lazycn

发表于 2010-4-16 11:11:17 | 显示全部楼层

非常感谢楼上的各位,已经调整了程序,给support发了邮件,还没回信。哎!
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