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lazycn
发表于 2010-4-14 15:33:12
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我还怎么办?
Dear lin li,
A technician responded to your ticket with:
Hi,
Your account is utilizing excessive resources, causing a significant degradation of services on the server. This is a shared environment and we can not allow one user to utilize the majority of the resources on a server as it affects all users adversely. Because of this, you have been temporarily moved to the atlantis server.
A detail of the problem is shown below as:
CPU: 129.28 %
Memory: 3.98 %
Mysql: 2.6 %
agmin0 handso.com 129.28 3.98 2.6
Top Process %CPU 108 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/item.php
Top Process %CPU 106 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/item.php
Top Process %CPU 100 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/shop.php
Process details:
23493 agmin0 25 0 23984 10m 5892 R 46.0 0.3 0:51.50 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/shop.php
1264 agmin0 25 0 24656 10m 5888 R 43.4 0.3 0:18.36 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/item.php
23159 agmin0 25 0 24712 10m 5880 R 43.1 0.3 1:02.90 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/shop.php
21555 agmin0 25 0 24748 10m 5872 R 40.1 0.3 1:35.62 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/shop.php
23217 agmin0 25 0 24224 10m 5892 R 39.5 0.3 0:59.70 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/item.php
22914 agmin0 25 0 24240 10m 5568 R 29.6 0.3 1:06.65 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/item.php
1971 agmin0 25 0 24528 10m 5872 R 29.3 0.3 0:15.52 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/item.php
21245 agmin0 25 0 24828 10m 5884 R 28.6 0.3 1:38.63 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/item.php
5797 agmin0 15 0 25096 10m 5868 S 6.2 0.3 0:00.19 /usr/local/php5/bin/php-cgi /home/agmin0/public_html/www-fanxianke-com/taobao/item.php
As per above usages your account is more suitable for dedicated server, not a shared situation. If any of your addon domains show suspended page, please change the nameservers to :
ns1.lunarmania.com
ns2.lunarmania.com
you can also change A record to atlantis.lunarmania.com (67.210.100.3).
We moved you to atlantis first to solve the issue of the degraded service on the server and second as a courtesy in order to prevent any downtime on your site to allow you time to rectify the situation. Currently, your site is not suitable for a shared hosting environment. Atlantis is not a production server and is not guaranteed to run in the same manner as your old server nor will it support all functions you may have. This is a transitional server only and is not intended to be a permanent placement. Please make a decision on how you would like to proceed .Your account will be suspended if no other arrangements are made.
You may log into atlantis using http://atlantis.lunarmania.com/cpanel or https://atlantis.lunarmania.com:2083/ You will not be able to log into atlantis using the Lunarpages main login page as the server is non-production and not available via that page.
You have the following options:
1. You may take steps to correct the problem. You will need to let the technician know the steps you took to correct the issue and get approval before being returned to a production server.
2.You may upgrade your package to our Dedicated hosting plan. For more information on the features and pricing, please see http://lpdedicated.com
Since we do not have the exact scripts to provide (since the manner in which PHP scripts are provided on the server only shows the username and not the script name causing the high usage), you would need to review your account for scripts that may be the cause. Please check ones such as forums, blogs, content management systems, and galleries as these are especially likely to create high usage.
3. You may look for a dedicated Server or other hosting solution. Please remember that propagation takes up to seventy two (72) hours so if you decide on changing hosts you should allow enough time for propagation.
We value you as a customer and want to work with you toward a solution that is mutually beneficial. Please let us know as quickly as possible how you would like to proceed.
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Thank you for your cooperation and understanding in this matter.
Best regards,
Disha Kaur
System administrator team
Red Hat Certified Engineer.
Additionally, you may also view the entire ticket by visiting: http://support.lunarpages.com/tickets/view/1832701
Your ticket ID is 1832701.
Lunarpages Web Hosting Helpdesk
https://support.lunarpages.com |
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