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[提问] 前天发邮件给HM要求续费,今天收到回复了?好像事情不对?

HostMonster HostMonster 2781 人阅读 | 1 人回复

发表于 2010-3-30 08:49:26 | 显示全部楼层 |阅读模式

我的空间前几天说逾期未续费被关闭,所以我重新发了一个ticket给他们要求续费,可是收到他们这样的答复:

Jacky,

We apologize for this inconvenience, however we have received a chargeback notification from your credit card company stating that the card owner claimed the most recent hosting renewal as a fraudulent charge.  We do not tolerate fraudulent activity with our company and therefore your site was deactivated.  Since the funds have been taken back by the credit card company, in order to reactivate the account you will need to verify that you are the account owner and pay the chargeback amount and billing service fee, which totals: $157.40.

To authorize payment, please fax or email a copy of the front and back of the credit card which was charged, a government-issued photo ID matching the name on the card, and a different credit card to which we may charge the fees.  Please fax to: 801 765-1992, or reply to this email with the attachments.  Please let us know if you have any questions.

Thank you,
Robin
Chargeback Specialist
866-573-4678
billing@hostmonster.com


我看不太明白意思,好像说我有欺诈行为?我购买的时候是用贝宝支付的,后来一直没有进行过任何资金相关的操作,怎么会这样呢?

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PORNOGRAPH

发表于 2010-3-30 11:21:32 | 显示全部楼层

怎么转到这里了?我不是要翻译,我是要知道HM到底什么意思啊
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