我的空间帐号根本就没封,jker.net还能照样打开,但是ftp就是登不进,我让lunar客服帮我恢复到原始状态,他们居然让我自己进ftp设,我都说了,我的ftp帐号根本就不能用了..火啊..
Dear pan yin,
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Hello,
Unfortunately we are unable to offer account resets. Please login to your cpanel and delete the files you no longer require, or do this via FTP making sure not to delete any folders that were there when the account was created.
You are best to only delete folders and files inside the public_html folder but please make sure not to delete the cgi-bin folder inside the public_html folder. Before doing the deletions, if you have done any Fantastico installs, uninstall the apps using the Fantastico menu so as to ensure that your Fantastico information regarding mySQL database usage is kept up to date.
Please leave the following folders intact - do not delete them :
etc folder : This is not to upload to, this folder is for the system.
mail folder : This folder is for the system in regards to the email accounts for your site. You should not make any changes to this folder.
public_ftp : This folder is for accounts that setup anonymous FTP
public_html : This is the folder you will upload your files to.
cgi-bin: This folder is for CGI scripts.
tmp : This is a folder for the sytem.
www : is a copy of the files in the public_html folder. You do not want to delete files in this folder. It will delete them from public_html folder.
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Please feel free to contact us if you need further assistance.
Best Regards,
Johnny Staggs
support@lunarpages.com
Membership Forum - http://www.lunarforums.com
Tutorials - http://www.lunarpages.com/tutorials
CPanel Manual - http://www.lunarpages.com/new_manual
Telephone: 1-714-521-8150
1-714-521-8150 (International)
Fax: 1-714-521-8195
Have your say on our new phone support hours! (VOTE -
http://www.lunarforums.com/forum/index.php?topic=36844.0)
---- TECH RESPONSE ENDS HERE ----
Additionally, you may also view the entire ticket by visiting: https://support.lunarpages.com/tickets/view/245599
Your ticket ID is 245599.
Lunarpages Webhosting
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