紧急求助退款问题，快到一个月了！！！

工行U盾

我申请了支付宝退款，他们回复了这个请问什么意思？我要怎么做，谢谢!
Dear yang liao,

The following reply was added to your ticket (1189246) by Autonotification:
Please update this ticket with the requested information so that we will be able to further assist you.

Click here to login and view the ticket
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Dear yang liao,

The following reply was added to your ticket (1189113) by Autonotification:
Please review the answer to this ticket and close it if the issue is resolved. Should your questions still remain unanswered please update the ticket with further information so that we continue working on it.

Click here to login and view the ticket:
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We received your request to change the status of your account to 'Don't Renew'. In our constant efforts to improve our service, we would like to know the reasons for this change, and if there is anything that we can do to retain your business. Your comments are not mandatory but would be greatly appreciated!

Please update this ticket, or give us a call, with any feedback that you may have for us.

Thanks,
Lincoln T. Stanley
Dept. of Customer Relations

大象无形

这个是自动回复吧，你看看你的ticket后面是不是有其他回复？

工行U盾

我3月4日申请的退款，到现在还没退回来

voteon

我从2月26日申请退款，到3月14日支付宝到账，漫长的等待啊

IX效率实在是不敢恭维，大家多点耐心吧

gypworks526

你进入到ticket中心里面，有一个ticket的，看那上面写的内容，然后回复他。
还要把续费状态改为不在续费即“'Don't Renew'”。