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ftp软件一直这样提示：
已从服务器断开
状态: 正在连接 97.74.182.128:21...
错误: 连接超时
错误: 无法连接到服务器
状态: 正在等待重试 ...
状态: 正在连接 97.74.182.128:21...
错误: 连接超时
错误: 无法连接到服务器
状态: 正在连接 97.74.182.128:21...
错误: 连接超时
错误: 无法连接到服务器
状态: 正在等待重试 ...
状态: 正在连接 97.74.182.128:21...
ping
给他们发邮件了他们回复的内容“Our support staff has responded to your request, details of which are described below:
Discussion Notes
Support Staff Response
Dear mingxiao huang,
Thank you for contacting online support. I am able to connect to your FTP account at this time. Please disable any firewall or similar software running on your machine, as it may mistake FTP activity for malicious behavior and block it accordingly. If that does not help, try using a different FTP program. If you use Windows, you can try to connect using Internet Explorer as well by typing ftp://hostingusername@yourhostingIP where "hostingusername" is replaced by your hosting (FTP) username, and "yourhostingIP" by your the IP address from your hosting account. It will prompt you for a password, then should connect you to your account. If none of those options work, please access the account via FTP on another computer, ideally one connected to the Internet at another location.
If you are still not able to connect to the FTP, please indicate the error message (and if possible the FTP session log showing the commands used to connect). This will help us diagnose any issue you may be having with the FTP account. I apologize for any inconvenience.
To Locate Your Hosting IP Address
Log in to your Account Manager.
In the My Products section, click Hosting.
In your Hosting Account list, click the name of the hosting account you want to work with.
In the Account Details section, your Hosting IP displays.
It is necessary to use the hosting IP to upload files at this time because a valid domain has not been assigned to this hosting account. The domain you have entered, nayduyu.com, is available to register at this time if you like. You can use the following instructions to register your domain.
To Check a Domain's Availability
Go to our Home Page.
In the Domain Name Search field, enter the domain you want to register, and then select the domain extension from the list.
Click Go.
Follow the on-screen instructions to register.
If the domain you requested is taken, we present you with available
alternatives. For example, you may be able to select a .INFO or .WS
domain extension, rather than a .COM. For example, you could register www.coolexample.info, instead of www.coolexample.com.
If the domain is available, follow the instructions to complete the
checkout process. As you complete your registration, include valid
contact information for each contact. ICANN, the governing body for
domain names, requires valid information for your contact information
(Registrant, Technical, Billing, and Administrative). If you enter
false information, your domain is cancelled.
Your contact information is public and accessible through the Whois
databases of most registrars. However, you can protect your privacy by registering your domain with us using our private domain name registration services.
When you purchase our private domain registration services, the Whois directory lists Domains By Proxy’s name, postal address, and phone number instead of yours. Although Domains By Proxy is the registrant of your domain name registration, you still retain the full benefits of domain registration. You can:
Cancel, sell, or transfer your domain registration.
Revert the registrant listing for your domain registration back to you.
Renew your domain registration when it expires.
Designate the nameservers for your domain.
Resolve claims arising out of a dispute involving your domain registration.
Please let us know if we can help you in any other way.
Sincerely,
Dave P
Online Support
Customer Inquiry
Name : mingxiao huang
Phone : 4004562346
Domain Name :
ShopperID : 。。。。。。。。
Shopper Validated : Yes
Browser : IE Version : 7.0
Issue : I can't access hosting use FTP software , please check it .
The error information is "530 User cannot log in, home directory inaccessible."
helpe me thanks
If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877 and reference [Incident ID: 。。。。。。].
Please let us know how we are doing by completing the survey located here.
Thanks,
GoDaddy.com, Inc.
Need help fast?
You can find and connect with other customers at Go Daddy Community.”
现在换是连不上问题并没有得到决绝怎么办啊，
[ 本帖最后由 hmx6.com 于 2010-3-7 08:29 AM 编辑 ] |
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英文翻译专版
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