raksmart活动促销

分享

写回答

发帖

[提问] 紧急求助我IX主机被暂停了,违反了规则

国外虚拟主机 国外虚拟主机 2368 人阅读 | 4 人回复

发表于 2010-3-4 19:14:37 | 显示全部楼层 |阅读模式

下面是和客服的聊天记录:

Please wait for a site operator to respond.
You are now chatting with 'Sergey Beletskiy'
Sergey Beletskiy: Thank you for coming, my name is Sergey. How may I help you?
you: Hi! Hello
Sergey Beletskiy: Hello Sir
you: My account in violation of the terms, would like further details.
Sergey Beletskiy: Please hold on, let me check
Sergey Beletskiy: Your account was suspended due to not reply to the ticket about Tos violation which was caused by too many connections to your web site
Sergey Beletskiy: You should update your ticket with agree to our request for compliance and our administraotrs will provide  you steps how to proceed
you: My Account How can we be back to normal?
you: You can check out my account, which plug-in violation of the treaty
you: We can do with communication in Chinese?
Sergey Beletskiy: I'm sorry Sir but we provide English speaking support only
Sergey Beletskiy: Could you please reply to your ticket with the confirmation that you agree to limit an access to your web site
you: I can reduce the connection you please help me open. Thank you
Sergey Beletskiy: Ok Sir
Sergey Beletskiy: Please update your ticket with this information
you: I agreed to limit access to my site
you: How do I update my ticket information?
Sergey Beletskiy: Just open your ticket and create a reply to it
you: Where can I open my ticket? Can say what do
Sergey Beletskiy: Login to your account panel then click on 24-7 Helpdesk center, find this opened ticket and reply to it
Sergey Beletskiy: Please let me know should you need further assistance
Sergey Beletskiy: Please feel free to contact us if you need further assistance. We are available 24/7.
Sergey Beletskiy: Have a nice day
Chat session has been terminated by the

下面是翻译中文:

请等待一个网站经营者作出回应。

你现在聊天'谢尔盖Beletskiy'

谢尔盖Beletskiy:谢谢你来,我的名字叫谢尔盖。我能帮你?

你:您好!喂

谢尔盖Beletskiy:主席先生,您好

你:我在条款违反帐户,想进一步的细节。

谢尔盖Beletskiy:请等一等,让我检查

谢尔盖Beletskiy:您的帐户被冻结的原因不回答有关违反规则是由连接过多造成您的网站机票

谢尔盖Beletskiy:你应该更新同意遵守我们的要求,我们将为您提供administraotrs步骤如何进行你的机票

你:我的帐户我们怎样才能恢复正常?

你:你可以查看我的帐户,在违反条约的插件

你:我们可以用中文沟通?

谢尔盖Beletskiy:主席先生,我很抱歉,但我们提供英语只支持

谢尔盖Beletskiy:可否请你回答你的确认机票,您同意限制您的网站访问

你:我可以减少连接请您帮我打开。谢谢您

谢尔盖Beletskiy:玉先生

谢尔盖Beletskiy:请更新您的机票信息

你:我同意限制对网站的访问

你:我如何更新我的机票信息?

谢尔盖Beletskiy:只需打开你的机票,并给它创造一个答复

你:我在哪里可以打开我的票吗?可以说什么

谢尔盖Beletskiy:登录到您的帐户面板然后24-7服务台的重心,觉得这是开车票,它的答复

谢尔盖Beletskiy:请让我知道如果您需要进一步的帮助

谢尔盖Beletskiy:请随时与我们联系如果您需要更多的援助。我们提供24 / 7。

谢尔盖Beletskiy:有一个愉快的一天

聊天会话已被终止的
====================================================
因我主机连接数过多被停了,我要如何写信给客服开通主机?
懂得的朋友帮我写一下。谢谢了。

回答|共 4 个

xikk

发表于 2010-3-4 22:40:03 | 显示全部楼层

有多少人连接就算多了啊 你好厉害啊

gypworks526

发表于 2010-3-5 08:40:12 | 显示全部楼层

回复 1# 的帖子

在你的ticket中心有一个说你超连接数关闭你主机的ticket,你只要回复那个ticket,并保证同意限制你网站的访问。
应该就可以了。
RAKSmart

snang

发表于 2010-3-5 09:40:54 | 显示全部楼层

晕,网站的访问还能限制。

楼主流量那么大,为什么不换空间呢

huarlong

发表于 2010-3-15 23:31:38 | 显示全部楼层

同时在线多少就会被禁的呀?
您需要登录后才可以回帖 登录 | 注册

本版积分规则