Please wait for a site operator to respond. You are now chatting with 'Sergey Beletskiy' Sergey Beletskiy: Thank you for coming, my name is Sergey. How may I help you? you: Hi! Hello Sergey Beletskiy: Hello Sir you: My account in violation of the terms, would like further details. Sergey Beletskiy: Please hold on, let me check Sergey Beletskiy: Your account was suspended due to not reply to the ticket about Tos violation which was caused by too many connections to your web site Sergey Beletskiy: You should update your ticket with agree to our request for compliance and our administraotrs will provide you steps how to proceed you: My Account How can we be back to normal? you: You can check out my account, which plug-in violation of the treaty you: We can do with communication in Chinese? Sergey Beletskiy: I'm sorry Sir but we provide English speaking support only Sergey Beletskiy: Could you please reply to your ticket with the confirmation that you agree to limit an access to your web site you: I can reduce the connection you please help me open. Thank you Sergey Beletskiy: Ok Sir Sergey Beletskiy: Please update your ticket with this information you: I agreed to limit access to my site you: How do I update my ticket information? Sergey Beletskiy: Just open your ticket and create a reply to it you: Where can I open my ticket? Can say what do Sergey Beletskiy: Login to your account panel then click on 24-7 Helpdesk center, find this opened ticket and reply to it Sergey Beletskiy: Please let me know should you need further assistance Sergey Beletskiy: Please feel free to contact us if you need further assistance. We are available 24/7. Sergey Beletskiy: Have a nice day Chat session has been terminated by the