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Thank you for contacting Online Support.
Please note when using Alipay it can take up to 13 hours for the funds to be verified. During this time frame the item(s) must remain in your shopping cart. Do not modify your shopping cart during this time frame as this will result in the order being rejected.
At this time, our records confirm that the first order attempt had been rejected. As the order had failed purchase, a refund was automatically submitted to Alipay. Please allow 5-7 business days for the released funds to be returned to Alipay.
Please let us know if we can provide you with further assistance.
Sincerely,
Christopher P.
Online Support Technician
因为之前购买两次,有一次没有成功,我将订单删除了。然后重新生成了订单且成功支付,不过订单号却两次都一样。这是咨询后给的回复,能告诉我准确的意思吗?谢谢了。 |
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