救命啊,十万火急,我的空间帐号因为仿牌被冻结了,怎么解决?

hjj2010 · 发表于 2010-2-18 02:12:19

Due to security reasons and our obligation to provide high quality services towards other customers hosted on the same server, we regret to inform you that we cannot reactivate your account. Also no backups will be provided to you. Note that according to our terms of service outlined at http://www.ixwebhosting.com/index.php/v2/pages.tos "The subscriber is also responsible for maintaining a backup of his current data at all times. Upon the third violation of the terms of service no backups will be provided". If you have any further questions regarding this issue or our hosting services in general, please do not hesitate let us know.

Sincerely,
----------------------
Taras Rybalko
Technical support
Ixwebhosting.com

靠,TICKET回复了, 也是不给我任何备份, 这垃圾公司... 我要死了

大象无形 · 发表于 2010-2-18 15:18:26

你是第三次违规？

hjj2010 · 发表于 2010-2-18 23:22:45

第一次啊.... 只有一个站侵权.. 靠,他们太无理了... 我怎么拿回我其他站的备份啊.....

大象无形 · 发表于 2010-2-19 15:30:11

那你可以回复他们，说这是你第一次违规，按照TOS，应该是有权利取回数据的。

hjj2010 · 发表于 2010-2-20 01:16:32

老大,看看他们的回复,
I am sorry, but we cannot comply with your request. As stated in our Terms of Service, we have the right to suspend a customer at any time as seen here:

XV. Suspension of Service or Cancellation

IX Web Hosting reserves the right to suspend network access to any subscriber if in the judgment of IX Web Hosting, the subscriber's account is the source or target of a violation of any of the terms of the TOS, or for any other reason which IX Web Hosting deems necessary.

If inappropriate or illegal activity is detected or brought to our attention by a third party, all accounts of the subscriber in question will be deactivated until our investigation is complete.

Also, the customer is responsible for backups, as seen here:

XXI. Data Integrity

The subscriber is responsible for keeping a complete and current copy of their website files as a backup on a remote system (not solely on IX Web Hosting servers).

IX Web Hosting is NOT RESPONSIBLE for any lost files, information or data.

IX Web Hosting makes regular internal backups of internal system configurations and databases. These backups are NOT intended for keeping backups of subscriber websites.

Although IX Web Hosting backups may include subscriber sites and information for disaster recovery purposes, these backups are not to be relied on by the subscriber. IX Web Hosting does not guarantee to possess the most current copy of a subscriber's website in its own backups.

As mentioned above, we cannot provide content in cases like this.

Thank you,
Lincoln T. Stanley
CR Shift Manager

我应该怎么回呢.. 删掉侵权的站后,我完全有权力拿回其他没问题网站的数据, 为什么他们就是不乐意..

hjj2010 · 发表于 2010-2-20 19:49:05

anyone can help me?

shiqige · 发表于 2010-2-21 02:16:21

继续练习给所有的朋友都提醒了要时刻做好备份准备

收藏南北 · 发表于 2010-2-21 15:57:36

是的我上次也给朋友代买了个弄了好几天才弄好有些东西不怎么能放的
说我站里面有什么一个什么mp3 的背景音乐说我侵权我日
说要把账户封掉还不给退钱
给他们啰嗦了好几天才勉强开开了

[ 本帖最后由收藏南北于 2010-2-21 04:00 PM 编辑 ]

snang · 发表于 2010-2-21 16:14:29

仿牌

请问一下是什么意思呢

monface · 发表于 2010-2-21 23:01:30

原帖由 snang 于 2010-2-21 04:14 PM 发表
仿牌

请问一下是什么意思呢

同问

[提问] 救命啊,十万火急,我的空间帐号因为仿牌被冻结了,怎么解决?