请斑竹帮忙翻下。。有点搞不清

inori

Nathan [02:54]: Thank you for contacting us. Please give me a moment to look over your question~
diana [02:54]: Is Nathan? What's the matter? Close the live chat
Nathan [02:54]: Sorry, didn't see the window close
[02:54]: One moment
[03:00]: Unfortunately, there is nothing I can assist you with in this matter. You are welcome to try LiveChat in 7 hours from now and ask to speak to our Abuse Department, or call at that time
[03:00]: They will be able to explain the reasoning for this
diana [03:01]: Everytime I try LiveChat with abuse department.It show that The Abuse Department now are not available
Nathan [03:02]: They are here 8AM-5PM Monday through Friday
[03:02]: so, actually, they won't be here in 7 hours, I'm sorry
diana [03:02]: Okay....Thank you for your helping...


请问这个他说的7小时，是叫我7小时后再联系还是应该在发生事情后7小时联系啊？
搞不太清。。。
谢谢

大漠孤狼

Abuse没有上班,让你7小时后再联系