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[其他] 主机虽然烂,客服倒还客气

国外虚拟主机 国外虚拟主机 3389 人阅读 | 1 人回复

发表于 2010-2-10 17:05:59 | 显示全部楼层 |阅读模式

Kirill Skryabin: Thank you for coming, my name is Kirill. How may I help you today?

you: hello

Kirill Skryabin: Hello

you: I cannot visit the website xzcr.net,it's down.

Kirill Skryabin: Please hold on, let me check

you: ok

Kirill Skryabin: We are really sorry for this inconveniences, our system administrators are working at the moment to get rid of the issue completely, please give us additional time to fix current problem, please accept our apologies in this matter.

you: This host is not stable. When we visited it is very slow, can we change to another host?

Kirill Skryabin: You can create a ticket about this request, our system administrator will provide you solution.

you: Thanks a lot!

Kirill Skryabin: Thank you for your patience and understanding, we will do our best to solve the problem as fast as we can.

you: Bye~
她们只负责传达信息,不能帮你解决任何技术性的问题。
想解决问题只能向 提出ticket申请

回答|共 1 个

gypworks526

发表于 2010-2-10 17:24:02 | 显示全部楼层

有些问题,live chat可以处理,有些 好像不能,可能是没有权限吧!
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