版主 怎么不给我做退款处理啊？？

b167

long, Fri Jan 29 23:56:29 2010
1. I created several tickets these days, but your response is too slow. Especially, the last ticket has past nealy 72 hours.

2. Most of my visitors live in China. They say that my site is too slow.

So, I must request refund.

Thank you.  


Anna N., Sat Jan 30 01:43:39 2010
Ticket Status was changed from Open to On-Hold

Dear Bao,

This is the only ticket placed from this control panel.
We agree that this issue existed and we apologize that it took place. We are sorry for all inconveniences caused to you while using our services. In order to resolve a conflict and continue cooperation with you, we are forwarding this ticket to one of the customer relations managers, who specializes on issues like the given above. He will therefore discuss all possible inconveniences caused and the ways of their solution with you.

Should you have any further questions, please feel free to contact us at anytime, we are available 24/7.

Best regards,
Anna Naumenko
Customer Relations Dpt.

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long, Sat Jan 30 05:02:36 2010
I often can't access my website , so I want to refund. thanks a lot .  


bao, long, Sat Jan 30 19:07:35 2010
I often can't access my website , so I want to refund. thanks a lot .



long, Sun Jan 31 04:51:19 2010
1. I created several tickets these days, but your response is too slow. Especially, the last ticket has past nealy 72 hours.

2. Most of my visitors live in China. They say that my site is too slow.

I often can't access my website , so I want to refund.
So, I must request refund.

thanks a lot ..  


long, Sun Jan 31 12:33:22 2010
If you see my message, please respond to me! I am very anxious. Thank you!  


long, Mon Feb 1 20:25:21 2010
I would like to refund my money for stability, thanks..  


long, Tue Feb 2 19:08:41 2010
1. I created several tickets these days, but your response is too slow. Especially, the last ticket has past nealy 72 hours.

2. Most of my visitors live in China. They say that my site is too slow.

I often can't access my website , so I want to refund.
So, I must request refund.

thanks a lot ..



   
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从此就再也没有任何消息了，版主说问他们在线客服，怎么问呀？？我也不会英文！求求版主帮助我一下吧   真心谢过！

好人，一生平安！！！

amou

我的已经退了 对IX彻底失望 但十分感谢美国主机侦探的代沟和退款

gypworks526

你不要连续发那个ticket。。
这个处理需要一定的时间的。

b167

因为我看到其他人都已经退款了，要么也已经转到退款部门了，我的一点动静都没有，太着急了！

版主，您意思是我就先等等是吗？？等他们给我转到退款部门？？我就是担心过了30天不给我退款。

gypworks526

等等会给你处理的。
你可以联系一下他们的live chat 询问关于这个ticket的情况。
应该是按照你提交申请的日期来算吧，这个，你可以问问他们的在线客服。