退款请大家帮助

fuqingjiajia

今天收到了第三封信，可看不懂意思大家帮忙一下：In order to process your request for canceling your hosting product, you will first need to switch your free domain registration to paid. To do this, you can log into manage.ixwebhosting.com, and under Domain Registration products, click on Manage next to 71weightlosstipsok.com. From here, there is an icon to switch to a paid domain registration. Once this is done, please let us know and we can continue with the refund.

IDCZX

意思说你已经注册了他们的免费域名，你必须支付域名费用，达成这一点他们才能继续处理退款。

fuqingjiajia

靠。。。那我还要先支付128元？

gypworks526

你是不是注册了他们的免费域名了！
叫你先到控制面板中把域名转换成付费的。

gypworks526

以前都是一直在退款中扣除的，你可以回复他们，问一下。