帮助翻译IX退款

dancewhyw

Thank you for contacting us.
Unfortunately, some of your user details could not be verified by our checking system, and that is why we can't proceed with your order further. The details needed should be verified by phone only, for preventing the secure data to be placed in the ticket. Please, could you let us know the contact number we may use to reach you, and the time you are available, and we will call you regarding the order as soon as possible.
In case you would like to cancel your new order #517947, please upate your Order Verification ticket ID 1170367 with the confirmation and we will proceed shortly.
Should you have any further questions, please do not hesitate to contact us, we are available 24/7.
Respectfully,
Yana Kaplanskaya
Customer Relations Dpt.

桑若阁

看来没有多少人退款有问题的啊 我已经给5个人翻译退款了，但是 这里让我翻译的确是不多 汗啊 看来免费帮忙翻译也不吃香啊  免费 具体见 http://www.sanglog.com/post/63.html 非ad 绝对免费

shiqige

哈哈  ix也真够杯具的  居然有人出来翻译帮忙退款了

shiqige

Dear Kunwn,
Thank you for contacting tech support.

Thank you for updating this ticket. But please note that as your site has 300-500k HTTP requests per day it is very popular for shared hosting environment and Throttle policy will not help to solve the issue as it limits connections to site and that is why most of your visitors will not be able to connect. That is why in order to host such popular site I would recommend you to consider moving your site to VPS or dedicated hosting. We provide VPS hosting plans and you can check them on http://www.ixwebhosting.com/index.php/v2/pages.vpsHosting . Please check them from your side and if you have any further questions related them feel free to contact us through this ticket. Thank you for your patience and kind understanding.

Kind regards,
Dennis Fischuk
Technical Support
24/7 Live Chat

帮忙翻译一下  谢谢

gypworks526

大概意思是：
首先是感谢你和他们的技术支持联系。
然后说你的网站每天有300000-500000的hppt请求，在共享主机（虚拟主机）是非常的受欢迎了，控制流量的方法将不不会帮助你解决这一问题，因为你限制了网站的连接，将大多数你网站的访问者不能连接上。
接下来就是推荐你使用VPS或者独立主机了。

james1539

Dear Zhijun,

In order to continue with your request for cancellation, we have forwarded your inquiry to our cancellation department. Please note that your cancellation will be processed by the guidelines outlined in the terms of service. For your convenience, those guidelines will be briefly outlined, but for a full description, please refer to our terms of service.

If you are canceling within 30 days of your initial order, your cancellation will be processed per our “30-Day Money Back Guarantee.” This means you will receive a full refund of all hosting and set-up fees. However, we will have to charge you for any free domain registration credits you utilized as they are only free for as long as you remain hosting with us. Since domains cannot be unregistered after 24 hours have passed from their initial order, you will retain ownership of these domains. If you have not utilized any free domain registration credits, you will not be charged.

If 30 days have passed since your initial order, your cancellation will be processed per our “Any-Time Money Back Guarantee.” This means that you will receive a prorated refund for the amount of time you have pre-paid for but not used. As with the 30 day guarantee, you will be charged a pro-rated charge for any free domain points you are utilizing as well as a set-up fee if you have not finished your initial billing cycle and did not pay this set-up fee at signup.

For a full description of our guarantees, please consult the terms of service.

If you have any extra products (eChat, Merchant Services, SpamGaurd, SSL certificates, etc), please specify if you would like them canceled as well. If so, please update this ticket with all products you wish to cancel and what hosting product it is assigned to. We thank you for your patience as your request is processed.
Should you have any further questions, please do not hesitate to contact us, we are available 24/7.
Respectfully,
Inna Fedenko
Customer Relations Dpt.

回复是这样的意思，要怎么做，能不能退？

gypworks526

已经给你作退款处理了.你只要等等 就可以了.