申请了退款，得到了这个信息。

amou

Dear baifang sun,

The status of your ticket (1161957) has been changed from Open to On-Hold by Galina K.

This update was added:
Dear Baifang.
Thank you for the word to support.

In order to resolve a conflict and continue cooperation with you, we are forwarding this ticket to one of the customer relations managers, who specializes on any problems related to our service. He will discuss all possible inconveniences caused and the ways of their solution with you.

Should you have any further question feel free to contact us and we will be glad to assist you.

Kind regards,
Galina Kiseleva
Billing Dept.


Click here to login and view the ticket:
https://manage.ixwebhosting.com/index.php/cpanelhelpdesk.getFrmTicketModify/hd_ticketid/1161957

******************************
Subject: Hello, apply for a refund.
Account Link: General Inquiry
Category: Billing
******************************

Your initial inquiry:
Reason:
Often an error 503, can not access the site.
Traffic overrun, CPU much traffic.
Slow, can not access the site.
Request a refund, thank you.

Please do not reply to this email as it is sent to you automatically and your answer will not be received. Instead, please respond to us by updating the ticket. Alternatively, you can reach us by 24/7 Live Chat at
http://www.ixwebhosting.com/index.php/pages.LiveChat
or by telephone at 1-800-385-0450 (international +1-614-534-1961).

Thank you!

Helpdesk System
IX Web Hosting
https://www.ixwebhosting.com

什么意思呢？
我改怎么说呢？
不想用他们空间了~

gypworks526

还没有给你转到退款处理。如果确定退款，还要回复这个ticket，再次要求退款。

wzwen

麻烦。。。。