在godaddy.com注册域名后未出现在管理界面

notcry

1月13日下午两点半，在godaddy.com注册.net域名并用paypal付款，过程顺利。 信用卡上也划走了7.67美元。 但几分钟后，登录godaddy.com，在Domains Manager中没有看到自己的域名，直到下午5点也没有看到，觉得不正常。于是邮件询问godaddy.com
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hello, dear godaddy:

I registered a domain name from godaddy.com at 14:23 01-13-2010 (Beijing time). it's "abcdefg.net".

I used Paypal Pay 7.67$ to godaddy.com, The Order number is :04M22238WP219042E

But, I login to godaddy.com and click "Domain Manager", I didn't see "abcdefg.net" in my domains list.

Please help me.
Thanks
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今晨收到godaddy.com的回信。
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Thank you for contacting Online Support. I am sorry for the confusion. At this time the domain name does not appear to be registered in the account provided.  Please use the account retrieval page to have the account number sent to the address on file.


To log in to your account, you need your customer number and password. If you cannot remember your customer number or password, you can use our Account Retrieval System to obtain the information necessary to access your account. You access the system by clicking the "Forgot your password?" hyperlink on the manager login screen.



From the Account Retrieval System, you can use the following options to assist you in logging in to your account:

Retrieve Customer Number - Sends your customer number to the email address associated with the account.


Retrieve Password Hint - Displays your password hint.


Reset Password - Sends an authorization code to the email address associated with the account.

To Recover Your Customer Number
Go to our login page.

In the Password field, select the Forgot your password? option.

Select Retrieve Customer Number.

In the right panel, from the My list, select a product you purchased.

In the Is field, enter the corresponding information for the product you selected.

In the Enter the security access... field, enter the text that displays above the field, and then click Continue.

If your email address is correct, click Continue.

NOTE: The name on the email address is masked with **** for security purposes. The number of * corresponds to the number of characters in the name of the email address. For example, john@coolexample.com is ****@coolexample.com, while jennifer@coolexample.com is ********@coolexample.com.

To Retrieve Your Password Hint
Go to our login page.

In the Password field, select the Forgot your password? option.

Select Retrieve Password Hint.

In the right panel, in the Customer Number field, enter your customer number.

In the Street Address field, enter the street address associated with your account.

In the Enter the security access... field, enter the text that displays above the field, and then click Continue.

Your password hint displays above the password field.

To Reset Your Password

Go to our login page.

In the Password field, select the Forgot your password? option.

Select Reset Password.

In the right panel, in the Customer Number field, enter your customer number.

In the Email Address on Account field, enter the email address associated with the account.

In the Enter the security access... field, enter the text that displays above the field, and then click Continue.

We send an authorization code for resetting your password to the email address associated with your account. To continue, follow the instructions in the email message.

NOTE: The authorization code is only valid for 2 hours from the time it was sent. If the authorization code expires, or if you use it and the reset fails, you can obtain a new code to attempt to reset your password again.

Please let us know if we can help you in any other way

Best Regards,
Thad P.
Online Support Team
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他似乎是在说我的账户名，密码丢了以后应该怎么办。

请教高人我现在应该怎么办。  非常感谢！

notcry

见鬼了。
这个域名的whois信息能查到了，不是我。 我电话对方，是北京的动感地带。跟他说了整个事情
这哥们很客气，说他没注册过这个域名，让我找godaddy。
可是Whois信息就是他的没错，彻底让我很失落。

佛祖

Godaddy经常答非所问，直接打电话比较快

wizardheng

Please use the account retrieval page to have the account number sent to the address on file.
猜测这句话是解决的办法。。。
可是没看懂=。=
是要你发送帐号过去么？

ffnn

他是在说

你的账户名，密码丢了以后应该怎么办。

notcry

恩，真正的问题是 我的账户名密码没丢，我注册了一个域名却跑到了别人那里。

我觉得我直接找对方的思路是正确的， 找godaddy.com效率太低，直接请求对方将域名转移给我最好。

add.c

自己购买的时候输入错了吧
看看订单里显示你购买的什么域名?

notcry

原帖由 add.c 于 2010-1-14 02:24 PM 发表
自己购买的时候输入错了吧
看看订单里显示你购买的什么域名?

不会的，没有订单出现，但我已经付款过了。
域名列表中没有增加域名。

notcry

昨天上午我给godaddy.com的回信是

I am sorry,  I didn't see your means.

I have not forgotten my LoginName and password,
My LoginName is:  zzzzzzzzzz     My Password is :   aaaaaaaaa
Use this LoginName and Password,  I can  login in to godaddy.com,  it's normal.

I have encountered difficulties, it's:

I registered a domain name from godaddy.com at 14:23 01-13-2010 (Beijing time). it's "abcdefg.net".

I used Paypal Pay 7.67$ to godaddy.com, The Order number is :04M22238WP219042E

But, I login to godaddy.com and click "Domain Manager", I didn't see "abcdefg.net" in my domains list.

This is my problem。

Please see the attachment, this is a snapshot for this pay。

I hope:   "abcdefg.net"  in my domains list.

Thanks!


ps: can you speak chinese, because english didn't my native language.

Thanks a lot of!

wzwen

晕死，这种情况真罕见。