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[提问] 去年用paypal买的ix今年自动扣款了怎么办?

国外虚拟主机 国外虚拟主机 2695 人阅读 | 3 人回复

发表于 2012-4-16 14:43:55 | 显示全部楼层 |阅读模式

我都不知道怎么回事,今年自动从信用卡上扣了800多块钱?

我发了退款tk,他们这样回复是什么意思

Lena T., Sun Apr 15 11:32:59 2012
Ticket Status was changed from New to On-Hold

Dear LiJian,

We're sorry to hear that you've decided not to renew your account.We do our best to provide superior support and service, but it sounds like we may have failed here.We'd like to address any issues that you're currently facing and to make sure that happens, I've passed this ticket along to your personal assistant and their team. They'll be contacting you soon to see if they can help you out, and so that we can try to keep you as a customer.To assist them in this, please detail, in this ticket, any specific issues that your website is currently facing. If you've already explained these in another ticket, please just let us know the ticket ID to keep you from having to type it all out again.

Should you have any further questions, please do not hesitate to contact us, we are available 24/7.

Best regards,
Lena Timoshenko
Customer Relations Dpt.  


回答|共 3 个

riwsh

发表于 2012-4-16 14:52:25 | 显示全部楼层

他们这样回复,是什么意思?我该怎么办啊?
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imergang

发表于 2012-4-16 15:02:36 | 显示全部楼层

不太好办
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暮木娃娃

发表于 2012-4-16 16:53:07 | 显示全部楼层

让你说你遇到什么问题了,为什么不使用IX了?
你实话实说就是啦,说清楚你为什么不用
RAKSmart
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