误删Web Hosting，请求帮忙写个ticket，急，万分感谢

nisheng · 发表于 2012-3-16 10:00:52

那你申请退款再购买一个新的吧

nisheng · 发表于 2012-3-15 14:57:05

Hello:
I only want to restore my hositing of 150G,and I don't need to recover the database and files and website statistics,my domain name is (将此出填写你的域名),much thanks!

fd11111111 · 发表于 2012-3-15 21:07:47

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Zhao,

Thank you for your reply.

I understand you are inquiring about a hosting restore. If you do not need to recover any of the files, you can restart a new hosting plan and upload your files to the new hosting account. Go Daddy offers a variety of competitively priced hosting plans. To see a summary of the features these plans support please visit the link below:

Go Daddy Hosting

You may sign-up for hosting from this page as well, however, please make sure to login to your current account prior to purchasing a new service.

Please let us know if you have any further questions, comments, or concerns by replying to this email. Our service departments and telephone lines are open 24 hours a day, 365 days a year to accommodate your needs anytime.

You can also reach us by phone at the following numbers:
(480) 505-8877 Technical Support, Sales and Service
(480) 505-8855 Billing

Sincerely,
Denise P.
Online Support Team
Customer Inquiry
Hello:
I only want to restore my hositing of 150G,and I don't need to recover the database and files and website statistics,my domain name is noqop.com,much thanks!

似乎不给恢复

lwbo1987 · 发表于 2012-3-16 09:20:50

本帖最后由 lwbo1987 于 2012-3-16 09:22 AM 编辑

上面的意思说你可以恢复新的主机，但是具体操作，你可以联系客服问问吧

fd11111111 · 发表于 2012-3-17 10:59:50

I'm sorry but I have to request a refund of the canceled products . Thanks
我这样写，想申请退款可以么，我把所有的单子都选中了

nisheng · 发表于 2012-3-17 11:33:04

恩，可以

fd11111111 · 发表于 2012-3-16 17:05:15

Dear Zhao,

Thank you for your reply.

Unfortunately, once a hosting plan has been deleted it cannot be directly recovered. You will need to purchase and set up a new hosting plan, and if necessary we can perform a hosting restore for a fee off $150.00 USD.

Please let us know if we can assist you in any other way.

Sincerely,

Robert P.
Online Support Team

看情况是不行了。。。

nisheng · 发表于 2012-3-16 17:45:14

恩，是恢复不了了

fd11111111 · 发表于 2012-3-18 13:36:24

Dear zhao,

Thank you for contacting Online Support. I understand you have an issue with getting a refund for your services. I have requested that a refund be applied to your account as per your request. As some of our services are non-refundable, the request must be reviewed and approved by our billing department. Please allow 48 hours for my request to be processed and for the credit to appear in the order history of your account, if approved.

Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted. Thank you for your patience and understanding in this matter.

Please let us know if we can assist you in any other way.

Sincerely,
Ben P.
Online Support Team

这个是让我等么？

fd11111111 · 发表于 2012-3-18 13:40:34

还有我有个疑问，就是我当时域名和主机一起买的，用的优惠码，我点的删除以后，现在域名也没了，似乎域名是不能退款的，能恢复域名不。。。。
我好像很悲剧