求翻译，买的ssl和域名，结果支付宝提示成功，订单被取消

ooyuyu

求翻译，买的ssl和域名，结果支付宝提示成功，订单被取消，十分感谢。我想买ssl和域名啊，要是能开通产品不退款也行啊。

       
Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Leo,

Thank you for contacting Online Support. It appears, based on the message you referenced, that your order was rejected and refunded because the shopping cart with Alipay had been altered. The information below should help you prevent this from happening in the future.

When using Alipay it can take up to 24 hours for the funds to be verified. During this time frame the items you are purchasing will remain in your shopping cart. Do not modify your shopping cart during this time frame or this will result in the order being rejected.

To clarify, when you initially make your payment Alipay:

1. Collects the funds from you.
2. Verifies these funds.
3. Then submits them to us.

If the transaction amounts do not match, or the contents of the cart has been modified, the order will be denied and Alipay will issue you a refund within 5 to 7 business days.

If the amounts match and your cart is still the way it was during your purchase, they authorize the payment. Then the funds for your purchase will be released to us, the products will be activated in your customer account and the transaction will appear in your account's Order History.

If you wish to purchase this product with us, you will need to do it through a new transaction. Please do not modify your shopping cart after processing your order.

If you find you need additional assistance please provide your account's 4-digit PIN, as we may need to reveal account specific information. Before we can do this we would need to validate the account. Your four-digit PIN validates support representatives' access to your account, so they can discuss account-specific details with you.
To Find Your Call-In PIN



Log in to your Account Manager.

Beneath your name, next to PIN, click ****.


Let us know if we can help you in any other way.

Regards,

Nathan T.
Online Support Team

nisheng

你的订单已经取消，他们会给你退款的，另外以后购买产品付款后24小时内不要更改或者删除购物车内的产品，否则会导致购买失败的

ooyuyu

非常感谢您啊！