紧急求助！！Arvixe被攻击了关站了咋办？？？

微微百科 · 发表于 2012-2-14 13:19:51

看来你还是得等他们管理员来给你处理了。

x414840530 · 发表于 2012-2-14 14:41:15

微微百科发表于 2012-2-14 01:19 PM
看来你还是得等他们管理员来给你处理了。

翻译的版主要求我 My hosting account has been suspended for reason of "900MB/sec network traffic flooded 1GB port on server",the domain name is 4006260820.com,and the IP address is: (174.122.104.3),Please help me to check and reactivated it,much thanks. 这样子回复看看等待消息吧~

微微百科 · 发表于 2012-2-14 14:52:30

你再等等吧

x414840530 · 发表于 2012-2-14 15:08:01

微微百科发表于 2012-2-14 02:52 PM
你再等等吧

来了Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.

Ticket ID: GDZ-661-11983
Subject: Re: [Arvixe][user: HuanMing] Hosting Account huanming Suspended
Department: Support

You can check the status of or reply to this ticket online at: https://support.arvixe.com/index.php?/Tickets/Ticket/View/GDZ-661-11983

Kind regards,

Arvixe Web Hosting

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HELP US HELP YOU: If you are not satisfied with this response, please forward this e-mail to our quality assurance department at qa@arvixe.com.
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Support Center: https://support.arvixe.com/index.php?

微微百科 · 发表于 2012-2-14 15:33:10

按他们上面给的地址，去查看你的Ticket吧。

x414840530 · 发表于 2012-2-15 08:27:12

微微百科发表于 2012-2-14 03:33 PM
按他们上面给的地址，去查看你的Ticket吧。

啥是Ticket？？到目前没有他们发给我的邮件~ 网站依旧打不开~

微微百科 · 发表于 2012-2-15 08:55:47

You can check the status of or reply to this ticket online at: https://support.arvixe.com/index.php?/Tickets/Ticket/View/GDZ-661-11983

访问这个地址就可以看到了

x414840530 · 发表于 2012-2-16 08:57:08

微微百科发表于 2012-2-15 08:55 AM
访问这个地址就可以看到了

悲剧了~我要打酱油了~我网站难道都不能解封了么？

Hello,

I am afraid that we are unable to unsuspend this account, sorry.

Regards,

Samuel Barr
http://www.arvixe.com
Arvixe, LLC

===================
HELP US HELP YOU: If you are not satisfied with this response, please forward this e-mail to our quality assurance department at qa@arvixe.com.
===================

NOTE: Is this an urgent request? You may wish to contact us by calling 1-888-927-8493 or starting a live chat at http://www.arvixe.com . You can view a history of your tickets by logging in at http://support.arvixe.com

Ticket Details
Ticket ID: VKR-296-48413
Department: Support
Type: Issue
Status: Awaiting Customer Reply

Support Center: https://support.arvixe.com/index.php?

微微百科 · 发表于 2012-2-16 09:06:20

一般情况下，都是等你把危害解除后才可以解封。

x414840530 · 发表于 2012-2-16 14:04:39

微微百科发表于 2012-2-16 09:06 AM
一般情况下，都是等你把危害解除后才可以解封。

我的彻底不行了能退款么？去年11.25购买的~