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Godaddy 米续费出现问题,求帮助了

国外域名注册 国外域名注册 1846 人阅读 | 2 人回复

发表于 2012-1-30 13:11:07 | 显示全部楼层 |阅读模式

昨天给一个com米续费
发现狗爹改版了,但是依然支付成功了
用的是支付宝

XXXXX.COM
.COM Domain Name Renewal - 1 Year (recurring)*
Sku: 10101-1
       
Quantity:
       
1 domain
       
$12.99
$7.48
       
$7.66*
(includes ICANN fee)

--------------------------------------------
然后付款  也成功了

    GODADDY.COM 480-505-8855 Customer#: 40351728 Order#: 395429896 - GODADDY.COM 480-505-8855 Customer#: 40351728 Order#: 395429896
    交易号 2012012901276442
    商户订单号 2417046136

                                      48.65
---------------------------------------------------------

但是没有收到任何邮件提示,域名时间也没变化,米的时间之前是2012,打算续到13的。。。。。。。
--------------------------------------
于是给客服EMAIL

Hi,I need help.I have to renew the domain for 1year(xxx.com).But time does not change the domain,and i did not receive any email.But I have paid a。

但是对方给我的回信却很无语。。。。。


Dear XXXXXXX,

Thank you for contacting Online Support. It does not appear that there has been a renewal within your account. Please use the steps below to renew XXXXXX.COM:
To Renew Your Domain Names


    Log in to your Account Manager.

    Next to Domains, click Launch.

    Select the domain name(s) you want to renew.

    From the Renew menu, select Renew Domain.

    From Renewal length, select the length of time for the renewal.

    In the Renewal setting section, select one of the following:


        Auto-Renew — We automatically renew your domain name(s) upon expiration.


        Extended Auto-Renew — Select the Registration length you want to maintain for your domain name(s). We will automatically renew them for one year on a yearly basis, so you consistently maintain that extended registration length.

        NOTE: Some domain name extensions do not allow this option.



        Manual — You must manually renew your domain name(s) prior to their expiration dates.




    (Optional) If the ConsoliDate option displays and you want to consolidate your renewal dates, select ConsoliDate the renewal date....

    Click Next.

    If you are consolidating renewal dates, select the month and day you want your domain names to renew, select I agree to the terms... to agree to the terms of consolidation, and then click Next.

    Select any options you want to add, and then click Next.

    If you added Domains By Proxy® private registration, select whether you want to use a new or existing account, and then complete the required fields. For more information about adding privacy, see Adding Private Registration to Your Domain Names.

    If you want to add related domain names to your order, select Yes!, and then click Next.

    Click OK.

    NOTE:If you selected Extended Auto-Renew with a registration length that is longer your current one, proceed through the checkout process. For example, if your domain name currently has one year of registration left and you selected Extended Auto-Renew with a registration length of five years, you must purchase the additional four years at this time. Then, on a yearly basis, we will automatically renew the domain name for one year to maintain the five-year registration length you selected.


请教下,这个如何解决?????

回答|共 2 个

贪狼163

发表于 2012-1-30 13:16:52 | 显示全部楼层

可能是这几天GODADDY的支付宝接口有问题
我买域名的情况跟你差不多
买第一个等了8个小时才出现订单
第二个域名现在等了差不多20个小时了还没反应
已经在问客服了
我也发了一个贴:http://bbs.idcspy.com/thread-726066-1-1.html
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OKVPS

发表于 2012-1-30 14:26:20 | 显示全部楼层

耐心等待一下吧~~这种公司不会坑钱的
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baozi

发表于 2012-1-30 16:04:03 | 显示全部楼层

Please note, products purchased with with Alipay can be unavailable for up to 13 hours while Alipay confirms that the funds have been received. When you initially make your payment using Alipay, several additional steps are put into motion that you do not experience with other providers:

It may take Alipay up to 24 hours to verify the transaction.

They are looking to verify that the order remaining in the shopping cart matches the order that was submitted through your account.  

If it matches, your order will be approved, we will be provided with the funds and your order, and the products will be activated in your account.  

If the order does not match the shopping cart, the order will be denied and Alipay will refund your purchase within 7 business days.   

Do not modify your shopping cart during this time frame as this may result in the order being rejected.
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