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88xiaojianl
发表于 2012-1-18 12:06:14
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Thank you for your response and attention to this matter. I understand that you are replying to a previous Incident ID in our system. However, this is being received from a different email address. In order to discuss this account, we must first verify your 4-digit Support PIN.
Please use the instructions below to locate the 4-digit Support PIN for your account and include the PIN in your reply.
You may also modify this setting using these instructions:
Select 'Account Settings' from the My Account menu.
Click on the 'Account Security Information' link.
Confirm your email address in the Confirm Email field.
Enter in your password in the Current Password field.
In the space marked Call-in PIN, enter a 4-digit number that you will supply to our Customer Service or Technical Support Representatives in order to verify your identity and customer account.
When you are done, click on the green 'Save Changes' button.
Note: Modifying your PIN is optional. For verification purposes we will require that you provide the PIN in your reply.
We appreciate your cooperation and understanding on this matter.
Please contact us if you have any further issues.
Regards,
Jess O.
Advanced Hosting Support
是不是只要按照他们的只是做就行了？ |
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