英文回复,看不懂!

xaoyao9

昨天我又找live chat,威胁再不解决就退款,昨天晚上来的邮件,我用翻译看了之后大致的意思知道了,但不知道细节方面是否准确,请英文好的哥们帮我看看.主要是红色那句,上回一封邮件就有这句话,它的意思是问我问题紧急吗,如果紧急就打电话或live chat.我不懂的是,当我接到这封邮件之后,如果我的问题紧急,是不是还要用live chat再提醒他们一下呢.还是说只要等着就行了,但是已经发过两封类似的邮件了,都是说马上会给解决,但之后都没信了.这回好像是转了部门,但到现在又没信了.
Hi

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Please expect a reply shortly.


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Ticket Details

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Ticket ID: VTN-282-69638
Department: Transfers
Type: Issue
Status: Open

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海淘准妈妈

也看不懂 帮顶吧

微微百科

他们的意思是邮件或Ticket处理的速度可能相对较慢一些，如果你的问题很紧急，你可以Live Chat或打电话给他们。

xaoyao9

哦,打电话是肯定打不了了,我最初就是在live chat提交的问题,但是客服让我提交Ticket处理,那我现在怎么办呢,等着吗,

微微百科

xaoyao9 发表于 2012-1-10 10:08 AM
哦,打电话是肯定打不了了,我最初就是在live chat提交的问题,但是客服让我提交Ticket处理,那我现在怎么办呢, ...

Live Chat他们，说你的问题很紧急，需要尽快处理。