麻烦下！加急！

zxtsz2007 · 发表于 2012-1-6 16:54:28

帮我翻译成英文地！
给godaddy发信！
大概的意思是独立IP不能用 ping不同

让他们给解决！

nisheng · 发表于 2012-1-6 17:04:22

Hello:
My dedicated IP can't get through when I ping it,please help me to check it,thanks a lot!

zxtsz2007 · 发表于 2012-1-6 17:09:31

Exclusively from Go Daddy | Call us 24/7: 480-505-8821 | Online: www.GoDaddy.com

Dear zongxin zhen,

It's easy to start using your products. Simply follow the steps below:

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也翻译下3Q

nisheng · 发表于 2012-1-6 17:38:06

这个应该是告诉你如何激活主机的，你安装它上面来设置下就可以了

zxtsz2007 · 发表于 2012-1-7 17:12:53

谢谢拉哈

nisheng · 发表于 2012-1-7 16:16:04

Hello:
Could you help me to change the dedicated IP,because I can't normally connect SSH and FTP account,In addition,the dedicated IP can't be directly used.Thanks a lot!

zxtsz2007 · 发表于 2012-1-7 14:19:58

那麻烦你在翻译一下！
说SSH也连不上！IP直接不能用！
FTP也连不上。。。。能不能换个独立IP呢？

nisheng · 发表于 2012-1-7 11:45:32

主要是说他们有些服务器是禁止ping的，所以有的IP ping不通是很正常的。

zxtsz2007 · 发表于 2012-1-7 11:38:03

nisheng 发表于 2012-1-6 05:04 PM
Hello:
My dedicated IP can't get through when I ping it,please help me to check it,thanks a ...

回复了个邮件帮忙翻译下

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Zongxin,

Thank you for contacting Online Support. It seems that you are trying to ping your dedicated IP. Some of our servers will not reply to ping requests. You not receiving a reply is normal. Please let us know if you have any further questions, comments, or concerns by replying to this email. Our service departments and telephone lines are open 24 hours a day, 365 days a year to accommodate your needs anytime.

Sincerely,
Michael P.
Online Support Team
Customer Inquiry
User Name: zxtsz2007
Password: **REMOVED**
PIN: 1756
Hello:
My dedicated IP can't get through when I ping it,please help me to check it,thanks a lot!

If you need further assistance with this matter, please contact customer service at (480) 505-8877 and reference [Incident ID: 13808220].

Please let us know how we are doing by completing the survey located here.

To thank you for your patience, we'd like you to enjoy 20%* off your order of $65 or more at GoDaddy.com. Simply use source code gdbb687 when you order or mention the code when you call (480) 505-8877.

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Go Daddy

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