bluehost购买几天就被停了,请看看是什么原因
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主机不能管理,站点全停,请帮忙看看.
我12-1号用我朋友的PAYPAL帮他购买了一个BH主机,留的是我的邮箱,然后12-6号又用我的信用卡给自己购买了一款主机,
二款主机都留的是我的同一个邮箱。
但昨天,bh主机的站的站都打不开了.进面板时显示这个信息,ftp连不了. 不知道是什么原因.
Logging in...
The cPanel account has been de-activated.
Please wait while you are redirected to: /cgi/account
Click here if it does not automatically.
收到的邮件内容为:
Dear shoppinglucky:
Your web hosting account for shoppinglucky.com has been deactivated, as of 12/07/2009. (reason: suspicious activity on this account)
This deactivation was due to a Terms of Service violation associated with your account. At sign-up, all users state that they have read through, understand, and agree to our terms. These terms are legal and binding.
Although your web site has been suspended, your data may still be available for up to 10 days past the date of deactivation; however, after this time, your account and all of its files, databases, and emails will be deleted.
If you feel this deactivation was made in error, or in order to gain access to your account, please call our verification department as soon as possible at (888) 401-4678 option four. For re-activation, be prepared to provide either 1) a scanned copy of the front and back of the credit card used for initial payment and a government-issued ID of the card holder or 2) if you paid by Paypal initially, provide your hosting account password and the email address on file.
Thank you,
BlueHost.Com Support
http://www.bluehost.com
For support go to http://helpdesk.bluehost.com/
Toll-Free: (888) 401-4678
===================》是说我的付款帐号有问题吗?想问一下如何处理呢?我在线提交了内容,然后又收到了这样的邮件:
We have criteria that we use in determining if an account is legitimate. Due to certain items contained in the account information, this account was flagged. For security reasons, this flag caused the system to deactivate your account. We apologize and would be happy to reactivate the account.
To reactivate your account, please fax or email a copy of the PayPal holder's government issued ID (such as a driver's license or passport), the password on the hosting account, and the PayPal e-mail.
You can fax the documents to 801-765-1992 ATTN: Verification (make sure to include your domain name on the fax document) or e-mail the attachments to verification@bluehost.com including your main domain name in the e-mail.
The system is designed to do this to prevent fraudulent accounts from being created.
Lindsey
Bluehost.com
Account Verification Department
support-verification@bluehost.com
(888) 401-HOST (4678) Option 4
Verification Department Hours: Monday - Saturday 8AM-9PM MDT
When you have a new questions or issue, please open a new support ticket.
==============》请问我该如何处理?急死我了。 |
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jresins
发表于 2009-12-8 23:44:44
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Your web hosting account for shoppinglucky.com has been deactivated, as of 12/07/2009. (reason: suspicious activity on this account)
注意reason后边的词句:suspicious activity on this account (此账户有可疑的行为)
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We have criteria that we use in determining if an account is legitimate. Due to certain items contained in the account information, this account was flagged. For security reasons, this flag caused the system to deactivate your account.
“我们有检验账户合法性的标准。由于你账户信息中包含的某些信息,使得你的账号被作了标记,系统由此自动将你的账号deactivate 了。” |
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四脚朝天
发表于 2009-12-9 00:10:12
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注册一个新邮箱,最好只有一字之差。
到cpanel更改帐号邮箱。
打个电话认证一下,说写错了邮箱。
长篇大论地解释,反而越描越黑。 |
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一路同行
发表于 2009-12-9 10:10:37
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一般不可以用同样的信息购买多个账户,需要提交证明验证账户所有者
信用卡付款提交信用卡证明过去给他们,并向他们说明一下情况 |
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