有关eir服务器无法访问的若干问题.

zuozi

我的网站也是在LunarPages的eir服务器,没有申请独立IP,刚开始时非常之快,但后为断断就无法正常访问了.本站域名为:dp126.com
PING无数据返回,FTP也无法登陆.最后去了多封信,对方给我了以下三个域名可以进入管理后台,但是域名还是无法浏览网站.请教,这是什么原因呢?现把几封信的内容公布给大家,看看版主有什么好的建议.谢谢.

第一封去信的回复:

Dear »Huang

This is an automated message to advise you that a technician has responded to
your question. You can view this response and track the progress of your
inquiry online at:

https://desk.lunarpages.com/view.php?ticketref=7667-UQMJ-3366&pass=39d0e98e

You can also reply to this e-mail.

Ticket Ref : 7667-UQMJ-3366
Ticket Subject : On no visit to my website

Reply:
Hello,

If you are experiencing errors accessing your domain via web, ftp, email or
otherwise, please provide us with the following:

1.)  Your geographic location
2.)  Your ISP
3.)  Your IP Address (can be obtained at http://www.whatismyip.com/)

.:|Traceroute|:.
A traceroute doing the following:

Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type tracert yourdomainname and hit enter.

Windows ME/98/98SE
1. Go to Start > Run...
2. Enter command and click OK.
3. At the prompt, type tracert yourdomainname and hit enter.

.:|NSlookup|:.
An NSlookup doing the following:

Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type nslookup yourdomainname and hit enter.

We can then look into this issue further.

Thanks.

第二封信的回复:
Dear »Huang,

This is an automated message to advise you that a technician has responded to
your question. You can view this response and track the progress of your
inquiry online at:

https://desk.lunarpages.com/view.php?ticketref=4060-EUGV-1173&pass=39d0e98e

You can also reply to this e-mail.

Ticket Ref : 4060-EUGV-1173
Ticket Subject : I can not visit my website

Reply:
Hello Huang,

Thank you for contacting Lunarpages customer service!

It is possible that the server hosts adult, or other websites that China does
not allow. Due to the nature of this situation, I can offer you <b>one</b>
server move for this issue. This would remove the block, and allow you to
access your website again.

Please traceroute these servers, and see if any of them are not blocked:

mani.lunarservers.com
garm.lunarservers.com
tethra.lunarservers.com


Please let us know if we can be of further assistance.

Have a great day!
--
Kind Regards,
-  Derek Stringer
-  Representative, Customer Service.
-  support@lunarpages.com
-  Phone: 1-714-521-8150 (International)
-  Phone: 0800-072-9150 (UK)

像这个问题是什么问题呢?是被封了吗?还是线路问题.谢谢版主能给于解答.

大漠孤狼

从路由来看估计是被封了，美国可以正常访问

zuozi

那申请独立IP是否可以解决这个问题呢?

大漠孤狼

他说你的IP被封了，他可以给你转移服务器，问你这几个服务器哪个你可以访问

mani.lunarservers.com
garm.lunarservers.com
tethra.lunarservers.com

你看看哪个可以访问，告诉他们。他们会帮你转移过去

换服务器可以，买独立IP也可以。
换服务器还有被封的可能，买独立IP更安全一些