LP有几天打不开网站了

wcnmgb

太垃圾了

wcnmgb

为什么ip被封呢，怎么办，要不要写信给客服

一路同行

你是共享IP吧，不是你的问题，是别人的网站被封了，影响到你了
只能使用独立IP

wcnmgb

那写信给客服，能不能解决呢，我的空间还有3个月到期了，下次也不想用lp的空间了

一路同行

要买独立IP，你可以联系他们问问能不能更换服务器

wcnmgb

看来LP不会免费换服务器了
A technician responded to your ticket with:
Hello, Thank you for contacting Lunarpages support. It appears that the shared IP for the server you are on may be blocked by the Firewall of China. Here are options that we can suggest to resolve this issue: 1.) Server move + Dedicated IP - We can offer you a move to one of our LPCP servers and enable a dedicated IP on your account (standard dedicated IP fees of $4.95/month apply). Having a dedicated IP means that your website will have its own IP address and won't be blocked if the shared IP of the server is blocked. A move to an LPCP server is required in order to ensure that mail services continue as the LPCP servers have a dedicated mail server whereas the cPanel servers do not. If you require cPanel hosting, please refer to the Dedicated Server solution below. Please note that the move offered does have limitations as we cannot directly move accounts between the two control panels. Your databases and file will not be transferred as a part of this move, you would need to move these yourself. In addition, all email addresses, parked domains, addon domains, subdomains, ftp account, and mysql users would need to be recreated on the new LPCP account. 2.) Upgrade to a VPS account - VPS accounts have fewer accounts on each server so the likelihood of the server becoming blocked is less. You can learn more about the VPS accounts, including cost, by going to http://www.lunarpages.com/virtual-private-server/ 3.) Upgrade to a Dedicated Server - On this plan, you are the ONLY account on the server, so if you are being blocked, then it is because the nature of content that you are hosting. You can lean more about Dedicated accounts, including cost, by going to http://www.lpdedicated.com/ For full verification, please provide your ZIP code on file as well as your acceptance of the charges to be made on your account. If you require additional assistance, please do not hesitate to contact us again. Kind Regards, Charles Klinbuayam CSR Team Lunarpages Office Hours Monday-Friday 7:00am-5:00pm PST Lunarpages Forums - http://www.lunarforums.com Lunarpages Tutorials - http://www.lunarpages.com/tutorials Lunarpages FAQs - https://support.lunarpages.com/knowledge_bases/ LPCP Control Panel - https://support.lunarpages.com/knowledge_bases/show/113 Telephone: 1-714-521-8150 24 Hour Network Status Line: 562-697-8106 Fax: 1-714-521-8195

一路同行

你过几天重新提交一个ticket，告诉他们你服务器访问速度不行，让他们给你换个服务器看可行

wcnmgb

Hello, For us to further investigate, please provide us with the following: 1.) Your geographic location 2.) Your ISP 3.) Your IP Address (can be obtained at http://www.whatismyip.com/) 4.) If applicable, a url we can use to test ( please include username and password if required) .:|Traceroute|:. A traceroute doing the following: Windows XP/2000 1. Go to Start > Run... 2. Enter cmd and click OK. 3. At the prompt, type tracert yourdomain.com and hit enter. Windows ME/98/98SE 1. Go to Start > Run... 2. Enter command and click OK. 3. At the prompt, type tracert yourdomain.com and hit enter. Unix/Linux/Mac OS X 1. Open a terminal screen 2. At the prompt, type traceroute -I yourdomain.com and hit enter Thanks. Please do not hesitate to contact us if you require further assistance or have any questions. Best regards,
我的isp是什么，地理位置是我的家庭地址吗，测试的url是什么

[ 本帖最后由 wcnmgb 于 2009-9-29 11:52 AM 编辑 ]

一路同行

地址是你所在的位置
isp是你的网络服务商，比如像中国电信：中国网通：中国移动：中国联通这样的
IP是你本地IP
url是你网站的地址