关于退款问题

woshifsd

我要退款，给客户在线聊天申请
对方回复
Please contact our phone support at 866-573-4678 to cancel. We provide a 30-day money back guarantee. If you cancel after this time period we will credit you back the pro-rated amount of service left on your account. If you do not live in the United States, you can call us at +1 801-765-9400, or you can get in touch with us by submitting a ticket at http://helpdesk.hostmonster.com/index.php/contact.

Note: If you received a free domain name from us during your sign up and cancel anytime after the first three days, there will be a $10.00 charge for that domain name, which will be your domain name to keep for 1 year. The remaining balance will be refunded to the current credit card on file. If you paid via Check or Paypal your funds will be refunded using that method

这是啥意思，要退款应该是怎样的步骤，麻烦知道的兄弟告诉下，不胜感激

woshifsd

还有，我想对客服说，我的共享ip被中国大陆屏蔽了，所以我想退款，应该怎么用英语说

一路同行

让你到这里提交ticket取消账户http://helpdesk.hostmonster.com/index.php/contact.
不用说明退款理由