帮忙翻译一下客服给我的信，谢谢！

冬冬

请高手帮忙看看这封信什么意思，谢谢！
Our support staff has responded to your request, details of which are described below:

Discussion Notes

Support Staff Response

Dear Sir or Madam,

Thank you for contacting online support.

In order to properly support this issue we will need to reveal account specific information. Before we can give out any information on the account, we will need to verify your customer number and validation PIN on the account. We appreciate your understanding in this matter.

Please let us know if we can help you in any other way.

Sincerely,

Mark S

Customer Care

Please use the instructions below to locate the 4-digit Support PIN for your account and include the PIN in your reply.

You may also modify this setting using these instructions:

* Select 'Account Settings' from the My Account menu.

* Click on the 'Account Security Information' link.

* Confirm your email address in the Confirm Email field.

* Enter in your password in the Current Password field.

* In the space marked Call-in PIN, enter a 4-digit number that you will supply to our Customer Service or Technical Support Representatives in order to verify your identity and customer account.

* When you are done, click on the green 'Save Changes' button.

Note: Modifying your PIN is optional. For verification purposes we will require that you provide the PIN in your reply.

deadass

先生/女士
谢谢你联系在线支持
为了更好地解决问题，我们需要账户的具体信息。在获得账户信息前，我们需要确认你的账户的用户号码和验证PIN码，希望予以理解。
是否有其他方式能为你提供帮助

用户提示
用下面的提示获得4位数字的账户PIN码，你的回复中应包含该PIN码
你也可以按提示修改设置
-在我的账号菜单选择账号设置
-点击账号安全信息链接
-在邮箱确认栏确认邮箱
-在当前密码栏输入密码
*在Call-in-PIN栏输入4位数字，在客户服务或技术支持时提供给我们以确认你的身份和账号
-完成后，点击绿色的Save Changes按钮

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ps, 不才，见谅。

[ 本帖最后由 deadass 于 2011-12-20 03:28 AM 编辑 ]

nisheng

LS正解！！！

kingto