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[提问] ixwebhosting退款,域名要收$19.46

国外虚拟主机 国外虚拟主机 1887 人阅读 | 3 人回复

发表于 2009-9-11 08:38:45 | 显示全部楼层 |阅读模式

我大前天申请退款,今天通知我域名要扣$19.46,请问大家都是这样么?我9月1号注册的,能不能全额退款呀?要怎么跟他们交涉,请求有经验的给个参考,谢谢!

Dear Paddy,

I have now canceled account #578148 as per our 30-day money back guarantee. The total refund amount was $65.86 and it was credited to your card on file that ends in #7626. Please allow three to five business days for the refund to show up on your credit card statement. In the meantime you can review all changes in your online invoice.
Please note that as per ICANN regulations and our Terms of Service domain registration fees are non-refundable. The amount deducted from your refund for domain registration fees was $19.46. You can continue to manage and use your domain name through your control panel.
Best regards,
----------------------
Svetlana Shilova
CR Department
Ixwebhosting.com

回答|共 3 个

gypworks526

发表于 2009-9-11 08:45:34 | 显示全部楼层

空间30天之内是可以全额退款的。。但是注册了他的免费的域名,就要扣除域名的费用了。。

不过这个域名,你还是可以继续使用的。。

zxk114

发表于 2009-9-11 09:23:24 | 显示全部楼层

不过他要的价格是不是贵了点啊?

gypworks526

发表于 2009-9-11 09:29:26 | 显示全部楼层

是的。他们的域名就是这么贵的。。
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