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Hello, I really apologize for the inconvenience the issue has caused. We can try to sort up the matter, by moving your account to another server and that will not cost you any. If you agree with the account move then please provide us with the trace route for the following servers so that we can decide one of the best for you. baha.lunarbreeze.com blue.lunarbreeze.com emerald.lunarbreeze.com joy.lunarbreeze.com Also, for security purposes to confirm you are the account holder, please provide the following: cPanel or Plesk username or the primary domain on the account: Last 4 digits of the credit card on file: This request is for security reasons only. If you can not supply the last 4 digits of the credit card, please provide: cPanel or Plesk username or the primary domain on the account: First and last characters of the password on file: Your full postal mailing address: Telephone number: Please let us know how will you like to proceed? Looking forward for your reply so that the issue can be resolved at its earliest. Please don't hesitate to get in touch should you require further assistance. Thank you for using Lunarpages. Kind Regards, Vivek Parkash Junior System Admin I - System Administrator Team Support and Assistance: Help Desk - https://support.lunarpages.com/ Membership Forum - http://www.lunarforums.com/ Tutorials - http://www.lunarpages.com/tutorials/ Phones: U.S. & International - 1-714-521-8150 |
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