Hello, Before we can proceed with the server move , could you please provide us traceroutes to the following servers : danzig.lunarpages.com angetenar.lunarpages.com glimmer.lunarbreeze.com As you can see from the previous traceroute that you provided you can reach mercury server : 16 223 ms 222 ms 223 ms mercury.lunarpages.com [67.210.116.235] so we would need more details in how you're not able to access your domain/account. If you have any more questions, please don't hesitate to ask us, we will be happy to answer them. Please feel free to contact us for further help. Thank you --- Best regards, Marian Onofrei Junior System Administrator I Help Desk - https://support.lunarpages.com/ Membership Forum - http://www.lunarforums.com/ Tutorials - http://www.lunarpages.com/tutorials/ For information regarding cPanel, mail, Frontpage, and more. |