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Thank you for being our valued customer. Your recent purchase activity has been reviewed by our verification office for one or more of the following reasons:
Discrepancies have been identified between billing information provided to us by the purchaser and data currently on record with the financial institution.
Incomplete, invalid or false billing/registrant information was provided by purchaser.
Someone other than the payment method account holder may have made the purchase.
Transaction origin differs from the listed billing locale and/or payment method origin.
Efforts to verify purchase authorization with the listed payment method account holder have been unsuccessful.
As a result of our review, this customer account has been locked and the payment method used is currently suspended from further use in our system. This was done as a precautionary measure in effort to preserve the integrity of your payment method. You will be refunded accordingly and receive an email receipt regarding the returned funds. Please allow five to ten business days for your financial institution to fully process the reimbursement.
Our goal is to reasonably ensure that the owner of the payment method has authorized the transaction(s). If you would like the account to be reinstated, please have the payment method account holder provide correct billing information and a viewable copy of his/her government-issued valid photo identification, such as a driver's license or passport.
A scanned image (under 1 MB in size) can be attached as a response to this message, or faxed to:
(480) 287-8003
Attention: Fraud Department
Once we receive the requested documentation, we will gladly re-evaluate your account and consider reinstatement.
We apologize for any inconvenience this may cause and thank you in advance for your cooperation.
大概意思好像是信用卡信息和购买者不统一,请版主解读一下,并提示一下解决办法,非常感谢! |
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