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notcry
发表于 2009-7-14 10:40:34
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Hello,
Your usage is still high despite the hotlink prevention being enabled.
wapia0 wapianblog.com 0.02 2.17 0.0
Top Process %CPU 0.3 httpd [users.wapianblog.com] [/]
Top Process %CPU 0.2 httpd [users.wapianblog.com] [/]
Top Process %CPU 0.1 httpd [wapianblog.com] [/html/tag/icp%e5%a4%87%e6%a1%88]
If you are beyond the initial 30 day period we will be unable to refund any of your money, if an exception was to be made you would have to communicate with billing.
Please note that the acceptable usage range for shared plans is 1.0% average %CPU or less, 1.0% average %Memory or less and Top Processes below 20%.
If you require a higher usage then allowed on shared servers you might want to try a dedicated plan.
Here is more information on possible upgrades:
Linux VPS - http://www.lunarpages.com/virtual-private-server/ (for accounts less than 20 GB that do not require JSP support or CSF firewall)
Dedicated - http://lpdedicated.com (on accounts greater than 20 GB)
I hope this information is helpful.
Have a wonderful day!
Thank you for contacting Lunar Pages Support. We are here 24/7 to support you. If you have any more questions, please do not hesitate to contact us.
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Michael R Brant
Junior System Administrator I
Dedicated & VPS Support
Support and Assistance:
United States - http://lunarpages.com
United Kingdom - http://lunarpages.co.uk
Membership Forum - http://www.lunarforums.com/
Tutorials - http://www.lunarpages.com/tutorials/
Help Desk - https://support.lunarpages.com/
Phones:
+1 714 521 8150
E-mail:
Dedicated & VPS Support - dedicated@lunarpages.com
Basic & Business (Shared) Support - support@lunarpages.com
Hello,
When you are experiencing high usage relating to a script, we recommend the following steps:
1. Upgrade any scripts to the newest version or if they are already the newest version, reinstall them. If you used Fantastico to install them, you can generally upgrade them within Fantastico. If there is no upgrade or reinstall option in Fantastico, please look to the individual developer's website.
2. Change any and all passwords including MySQL passwords to secure your account.
3. Look through your account for any suspicious files. When in doubt, use caution in deleting files you do not recognize.
4. Verify that your permissions are as secure as possible. IE: if a folder or script does not need write permission, please chmod it to only have read and execute permission.
5. Check your raw access logs within cPanel to see if you are getting excessive traffic to certain scripts. Excessive traffic can indicate some kind of attack which can be mitigated by blocking IPs with excessive hits using the IP Deny Manager in cPanel.
6. Secure your website against bots by employing a robots.txt file. You can read more on these at robotstxt.org
Please note that any third party scripts, even ones provided within Fantastico are beyond the scope of Lunarpages support. We cannot offer individual support for any of them and encourage you to look to the support forums or listservs provided by their developers.
If you have followed all of our recommendations and you still have high resource usage it indicates that your website(s) are getting a lot of legitimate traffic and have outgrown a shared hosting environment. If this is the case, please look into upgrading to a VPS or Dedicated server.
Here is more information on possible upgrades:
Linux VPS - http://www.lunarpages.com/virtual-private-server/ (for accounts less than 20 GB that do not require JSP support or CSF firewall)
Dedicated - http://lpdedicated.com (on accounts greater than 20 GB)
I hope this information is helpful.
Have a wonderful day!
Thank you for contacting Lunar Pages Support. We are here 24/7 to support you. If you have any more questions, please do not hesitate to contact us.
--
Michael R Brant
Junior System Administrator I
Dedicated & VPS Support
Support and Assistance:
United States - http://lunarpages.com
United Kingdom - http://lunarpages.co.uk
Membership Forum - http://www.lunarforums.com/
Tutorials - http://www.lunarpages.com/tutorials/
Help Desk - https://support.lunarpages.com/
Phones:
+1 714 521 8150
E-mail:
Dedicated & VPS Support - dedicated@lunarpages.com
Basic & Business (Shared) Support - support@lunarpages.com
这时候已经是第六天了(今天),我很气愤了已经。
hello:
If I had more than the history of CPU resources, you should be in a certain time in the history of told me that I should not pay the cost of two years told me after.
You have to stop my website, this time, no one can access to my website. You can still say my website superscalar CPU, this is not correct， this is not untrue, inaccurate at this time, you are talking about the history of what happened, not what is happening now.
I will not purchase your VPS service.
I pay you to stop off after two years the cost of my services, is wrong. You should give me the resumption of service, or refund the cost of my two years, and then I stop using your services.
You should not be a bully whose mother language is not English, your clients. |
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