求助，发消息给godaddy，我不会英文

960143511

求助，发消息给godaddy，我不会英文，先说名情况，我刚刚发了一个贴子，http://bbs.idcspy.com/viewthread.php?tid=510495&pid=1278083


我转移国内.mobi域名到godaddy，按照网上的教程流程，研究半天把钱用支付宝付款给godaddy了 ，可是godaddy却没有给我邮件，后台也没有我付款的记录，我咨询本论坛，版主说写消息 给客服，这个板块有人可以帮忙的吗，或者把这个事情解决了，我出钱也可以的，不懂英文真的好苦啊

dre4m

如果你想重新购买，写：

Hello

my order via alipay was failed . please help me to  re-order ,thank you.

如果你想全额退款，写：

hello

my order via alipay was failed . please refund to me ,thank you.

960143511

Dear Myfeng,

Thank you for contacting Online Support.

It appears you either modified or emptied your shopping cart before Alipay had a chance to confirm the funds were received. Please keep in mind products purchased with Alipay may not be available for up to 24 hours while Alipay confirms that the funds have been received. This caused a mismatch between the original price you were to be charged and what was found when attempting to confirm the charge. Alipay orders that fail to process are automatically refunded. Please allow 5-7 business days to see the funds applied to the associated payment method. We appreciate your understanding and patience in this matter.

At this point, you will need to repurchase said products or services. We recommend you do not empty or modify your shopping cart until your order is successfully placed. You can check your accounts Order History to confirm a order was indeed successfully processed.
To Access Your Order History

960143511

godaddy给我的邮件回复是这样的，帮我看下，谢谢
Dear Myfeng,

Thank you for contacting Online Support.

It appears you either modified or emptied your shopping cart before Alipay had a chance to confirm the funds were received. Please keep in mind products purchased with Alipay may not be available for up to 24 hours while Alipay confirms that the funds have been received. This caused a mismatch between the original price you were to be charged and what was found when attempting to confirm the charge. Alipay orders that fail to process are automatically refunded. Please allow 5-7 business days to see the funds applied to the associated payment method. We appreciate your understanding and patience in this matter.

At this point, you will need to repurchase said products or services. We recommend you do not empty or modify your shopping cart until your order is successfully placed. You can check your accounts Order History to confirm a order was indeed successfully processed.
To Access Your Order History

nisheng

如果订单处理失败他们会在5-7个工作日将钱退还到你账户中的，另外如果想重新或者以后购买产品，24内小时不要更改或者移除购物车种的产品，否则很容易会造出订单处理失败的

[ 本帖最后由 nisheng 于 2011-11-22 03:29 PM 编辑 ]