帮我写封ticket·谢谢！~（已解決問題）

kayeun · 发表于 2011-11-24 21:44:41

A technician responded to your ticket with:

Hello Annoe,

Thank you for contacting us back with regards to this matter. I would like to point out based on the server error logs:

[Wed Nov 23 23:35:14 2011] [error] [client 95.19.3.213] File does not exist: /home/anooe0/public_html/favicon.ico
[Wed Nov 23 23:35:14 2011] [error] [client 95.19.3.213] File does not exist: /home/anooe0/public_html/403.shtml, referer: http://support.lunarpages.com/tickets/view/2416184
[Wed Nov 23 23:35:14 2011] [error] [client 95.19.3.213] Directory index forbidden by Options directive: /home/anooe0/public_html/syzyszg/, referer: http://support.lunarpages.com/tickets/view/2416184
[Wed Nov 23 23:35:12 2011] [error] [client 95.19.3.213] File does not exist: /home/anooe0/public_html/favicon.ico
[Wed Nov 23 23:35:12 2011] [error] [client 95.19.3.213] File does not exist: /home/anooe0/public_html/500.shtml, referer: http://support.lunarpages.com/tickets/view/2416184
[Wed Nov 23 23:35:12 2011] [alert] [client 95.19.3.213] /home/anooe0/public_html/store/.htaccess: without matching section, referer: http://support.lunarpages.com/tickets/view/2416184
[Wed Nov 23 23:35:11 2011] [error] [client 95.19.3.213] File does not exist: /home/anooe0/public_html/favicon.ico
[Wed Nov 23 23:35:11 2011] [error] [client 95.19.3.213] File does not exist: /home/anooe0/public_html/403.shtml, referer: http://support.lunarpages.com/tickets/view/2416184
[Wed Nov 23 23:35:11 2011] [error] [client 95.19.3.213] Directory index forbidden by Options directive: /home/anooe0/public_html/chingoo/wordpress/, referer: http://support.lunarpages.com/tickets/view/2416184
[Wed Nov 23 23:35:10 2011] [error] [client 95.19.3.213] File does not exist: /home/anooe0/public_html/favicon.ico
[Wed Nov 23 23:35:09 2011] [error] [client 95.19.3.213] File does not exist: /home/anooe0/public_html/403.shtml, referer: http://support.lunarpages.com/tickets/view/2416184
[Wed Nov 23 23:35:09 2011] [error] [client 95.19.3.213] Directory index forbidden by Options directive: /home/anooe0/public_html/anooe/wordpress/, referer: http://support.lunarpages.com/tickets/view/2416184
[Wed Nov 23 23:34:58 2011] [error] [client 95.19.3.213] File does not exist: /home/anooe0/public_html/favicon.ico

That while some of the links provided return 403 errors since there is no proper index file within them, the /home/anooe0/public_html/store/ returns an 500 error due to the fact that the code mentioned above still exists in /home/anooe0/public_html/store/.htaccess.
Therefore in order to solve this issue please make sure to add a proper index file to your directory paths and also to remove the code refered previously in this ticket from all .htaccess files under your account.

Best Regards,

Malin Cenusa
Customer Service Representative
Lunarpages Internet Solutions

Phone: 1-714-521-8150

Managed Hosting Now Available
http://www.lunarpages.com/hosting-solutions/managed-hosting/

Web: http://www.lunarpages.com/
Community: http://www.lunarforums.com/
Wiki: http://wiki.lunarpages.com

Additionally, you may also view the entire ticket by visiting: http://support.lunarpages.com/tickets/view/2416184

Your ticket ID is 2416184.

Lunarpages Internet Solutions Helpdesk

他又说的啥？？？？？我该怎么做？？？
又来麻烦大虾了！~

nisheng · 发表于 2011-11-25 09:37:51

他们查看了你的错误日志，主要说你网站出现403错误是因为没有设置索引文件，至于500错误，叫你将网站中所有.htaccess文件中的
SecFilterEngine Off
SecFilterScanPOST Off
这两行代码删除。

kayeun · 发表于 2011-11-25 17:56:51

不是吧··我都删了啊··没用······索引文件我觉得不对·我都有索引文件了啊···我再去试试·····

kayeun · 发表于 2011-11-26 11:17:49

帮我再翻一个？谢谢！~

就说：
我已经检查过所有放置网站的文件夹里的index文件，所有index文件都存在并且是正常的。可现在很奇怪的是.php格式的index文件不能正常访问，但html的index文件就可以正常访问。
而且我之前说过，最开始出现问题的时候，http://anooe.internetkeep.net/chingoo/wordpress/ 等三个装了wordpress文件夹不可以访问，http://anooe.internetkeep.net/syzyszg/这个装了flash相册的文件夹可以正常访问，但第二天这个文件夹也出现了一样的问题，你不觉得这事情很诡异么？

再说.htaccess文件，我也已经检查了所有我空间底下的.heaccess文件，并且照你们教的把里边
“SecFilterEngine Off
SecFilterScanPOST Off ”这两行都注释掉了，可是全然没有什么改变，问题依旧。

现在到底怎么办？？？？？我很急！~

nisheng · 发表于 2011-11-26 11:29:09

http://anooe.internetkeep.net/syzyszg这个添加index.php可以访问的

kayeun · 发表于 2011-11-26 13:06:44

你可以访问？我这边访问不了啊·他的index也是php的···之前可以访问啊·现在不可以了啊·····

nisheng · 发表于 2011-11-26 13:13:14

flash的那个添加index.php是可以访问的

kayeun · 发表于 2011-11-26 14:23:00

为什么我听不懂你在说什么？你是说在尾巴添加 index.php么？就是像这样？http://anooe.internetkeep.net/syzyszg/index.php

kayeun · 发表于 2011-11-26 14:23:48

哎？对哎·那这又算什么情况啊！？~？？~不会叫我以后一直这么玩吧？？？？？
那其他的呢？

这到底是怎么回事啊~~？~？？~？~？~T0T~~想哭啊！~

nisheng · 发表于 2011-11-26 14:36:41

你在syzyszg目录下新建一个.htaccess文件，然后里面加上了DirectoryIndex index.php index.html代码，然后用http://anooe.internetkeep.net/syzyszg/访问试试可能直接访问。