发邮件问了LP,他们回复的大概意思是CPU占用太多,可我最近根本就没怎么推广网站,几乎就没什么访问量,怎么会有占用CPU太多呢,大家看下下面的邮件内容,我应该怎么向他们解释呢?多谢了,真是欲哭无泪.
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Dear pingguodexin529@126.com,
A technician responded to your ticket with:
Hello, Your account was utilizing excessive resources, causing a significant degradation of services on the server. This is a shared environment and we can not allow one user to utilize the majority of the resources on a server as it affects all users adversely. Because of this, you have been temporarily moved to the Atlantis server. A detail of the problem is shown below as: username: mykedu0 domain: mykedu.com CPU usage: 0.62 MEM usage: 4.65 MySQL usage:0.5 Top Process %CPU 11.0 [php] Top Process %CPU 10.0 /usr/bin/php /home/mykedu0/public_html/bbs/redirect.php Top Process %CPU 9.0 /usr/bin/php /home/mykedu0/public_html/bbs/tag.php We moved you to Atlantis first to solve the issue of the degraded service on the server and second as a courtesy in order to prevent any downtime on your site to allow you time to rectify the situation. Currently, your site is not suitable for a shared hosting environment. Atlantis is not a production server and is not guaranteed to run in the same manner as your old server nor will it support all functions you may have. This is a transitional server only and is not intended to be a permanent placement. Please make a decision on how you would like to proceed .Your account will be suspended if no other arrangements are made. You may log into Atlantis using http://atlantis.lunarmania.com/cpanel or https://atlantis.lunarmania.com:2083/ You will not be able to log into Atlantis using the Lunarpages main login page as the server is stabilization and not available via that page. You have the following options: 1. You may take steps to correct the problem. You will need to let the technician know the steps you took to correct the issue and get approval before being returned to a production server. 2.You may upgrade your package to our VPS hosting plan. For more information on the features and pricing, please see http://www.lunarpages.com/virtual-private-server/ 3.You may upgrade your package to our Dedicated hosting plan. For more information on the features and pricing, please see http://www.lpdedicated.com Since we do not have the exact scripts to provide (since the manner in which PHP scripts are provided on the server only shows the username and not the script name causing the high usage), you would need to review your account for scripts that may be the cause. Please check ones such as forums, blogs, content management systems, and galleries as these are especially likely to create high usage. We value you as a customer and want to work with you toward a solution that is mutually beneficial. Please let us know as quickly as possible how you would like to proceed. Thank you for your cooperation and understanding in this matter. --- Do not hesitate to contact us if you have any questions Best Regards, Dragos Gabriel Fedorovici JSA I - System Administrator Team support@lunarpages.com Phone: 1-714-521-8150 (U.S. & International)
Additionally, you may also view the entire ticket by visiting: http://support.lunarpages.com/tickets/view/1495796
Your ticket ID is 1495796.
Lunarpages Web Hosting
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