有朋友转域名到godaddy出了问题

君子

我一个朋友从国内的商务中国转出域名到godaddy，按照下面的地址操作
www.chinaz.com/Webmaster/Club/012163D62009.html
已经进行到了
Step 3： Accept/Decline
这一步，给godaddy写了封信：
Dears,
  I supplied for the transfer last week. My ID is chende99 and my domain name is fjveg.com. I entered the information according to the requirements. But the transfer is unsuccessful untill now. Please, tell me is there anything wrong with it? If it is. Please write to me in time.
                                             Thanks a lot
但是人家很快回复是：
Thank you for contacting support. We would like to be of assistance. However, the nature of your inquiry is unclear and additional information is necessary in order to properly investigate and address your inquiry.

Please reply to this email with a detailed description of what is happening. Be sure to include the full text of any error messages you may be encountering as well as any account information that you have, including the domain name and customer number in question. In addition, it may be necessary to release account specific information in our response. For security reasons, we cannot release customer specific account information without first verifying the account. If you have not done so already, include the last four digits of a payment method on file or your four-digit Call-in PIN with your reply. Once you have provided this information, we can investigate the matter further.

If immediate assistance is required, our telephone support staff is available 24/7 at 480-505-8877. We look forward to hearing from you.
这是什么意思？看大概好象人家根本不知道这回事，这该怎么处理呢？

add.c

说你说明的不清楚，人家不明白你的意思。
让你提交详细信息，包括客户号（customer number）/域名/包括全文任何错误消息您可能会遇到以及任何帐户信息
还有PIN码

ffnn

Step 3： Accept/Decline

The transfer is waiting for the customer to accept it at the losing registrar. If the customer does not accept the transfer at the losing registrar within 5 days， the transfer will be accepted automatically.


这个就是让你等啊，你为什么要写信给godaddy呢？
你给点那个地址的文章作者看来也是新手，这步就是godaddy联系原注册商，让你等。除非中途出现问题一直转移不动才建议写信给gd的。