在线紧急求助

zhumeng99

LP给我发了封邮件,内容如下:

1. Dear AJiang liu,
   
2. A technician responded to your ticket with:
   
3. Hello, We have found your account has been exploited second time. As per our shared server policy we have to suspend your account. Please update all scripts and plugins and remove the files which you haven't uploaded. Please also update all your passwords. We have given you the cpanel access please audit this script within 24 hours. You may login into distaff using: http://distaff.lunarbreeze.com/cpanel or https://distaff.lunarbreeze.com:2083/ You will not be able to login into distaff using the Lunarpages main login page. We found the following script on your account: User: xsdou0 System: distaff Viewscan found the following security issues: Script: /home/xsdou0/public_html/tco/images/215520lol2.php Reason: r57 shell viewer Script is disabled and renamed to /home/xsdou0/public_html/tco/images/215520lol2.php_contact.support Script: /home/xsdou0/public_html/tco/images/21073lol2.php Reason: r57 shell viewer Script is disabled and renamed to /home/xsdou0/public_html/tco/images/21073lol2.php_contact.support Script: /home/xsdou0/public_html/tco/images/119522lol2.php Reason: r57 shell viewer Script is disabled and renamed to /home/xsdou0/public_html/tco/images/119522lol2.php_contact.support Script: /home/xsdou0/public_html/tco/images/804465lol2.php Reason: r57 shell viewer Script is disabled and renamed to /home/xsdou0/public_html/tco/images/804465lol2.php_contact.support We appreciate your attention to this important matter to ensure server security and stability. Thank you for your cooperation and understanding in this matter. Please don't hesitate to get in touch should you require further assistance. Thank you for using Lunar Pages. Kind Regards, Vivek Parkash Junior System Admin I - System Administrator Team Support and Assistance: Help Desk - https://support.lunarpages.com/ Membership Forum - http://www.lunarforums.com/ Tutorials - http://www.lunarpages.com/tutorials/ Phones: U.S. & International - 1-714-521-8150
   
4. Additionally, you may also view the entire ticket by visiting: http://support.lunarpages.com/tickets/view/1459041
   
5. Your ticket ID is 1459041.
   
6. Lunarpages Web Hosting Helpdesk: https://support.lunarpages.com

复制代码

我的帐户已经停了,基本知道是自己的一个脚本的原因导致的.我删除那个脚本后该如何回复才能开通?

在线等!

一路同行

删除之后，联系LP客服跟他们说明一下，你的文件已删除，请求恢复空间