raksmart活动促销

分享

写回答

发帖

请各位朋友帮忙翻译一下这封信,谢谢(已解决问题)

 关闭

回答|共 43 个

一路同行

发表于 2009-5-22 17:57:48 | 显示全部楼层

需要验证您的帐户,提供资料:cPanel用户名、信用卡最后四位数字,如果你不能提供信用卡最后4位数子,就提供:cPanel用户名、第一个和最后一个密码字符、完整的邮政通讯地址、电话号码

freekj

发表于 2009-5-22 18:04:57 | 显示全部楼层

哦,已经回复过去了,再等等看他的回复!

freekj

发表于 2009-5-22 19:48:06 | 显示全部楼层

版 主
有回复了
你看看这个是不是
我先前给他发了一个消息让他给我重新配置主机跟我刚买来的一样
但是他给我回复了这个
你看看我接下来应该要如何给他回复!?
Hello,

Unfortunately we are unable to offer account resets. Please login to your cpanel and delete the files you no longer require, or do this via FTP making sure not to delete any folders that were there when the account was created.

You are best to only delete folders and files inside the public_html folder but please make sure not to delete the cgi-bin folder inside the public_html folder. Before doing the deletions, if you have done any Fantastico installs, uninstall the apps using the Fantastico menu so as to ensure that your Fantastico information regarding mySQL database usage is kept up to date.

Please leave the following folders intact - do not delete them :

etc folder : This is not to upload to, this folder is for the system.

mail folder : This folder is for the system in regards to the email accounts for your site. You should not make any changes to this folder.

public_ftp : This folder is for accounts that setup anonymous FTP

public_html : This is the folder you will upload your files to.

cgi-bin: This folder is for CGI scripts.

tmp : This is a folder for the sytem.

www : is a copy of the files in the public_html folder. You do not want to delete files in this folder. It will delete them from public_html folder.

--
If you have any more questions, please do not hesitate to contact the Lunarpages Help Desk again

Regards,
Seena Augustine,
support@lunarpages.com
Phone: 1-714-521-8150 (International)

kingto

发表于 2009-5-22 19:56:21 | 显示全部楼层

哇  他们让您自己删除不需要的文件

freekj

发表于 2009-5-22 20:05:04 | 显示全部楼层

版 主你好
请再帮我再翻译一下
内容如下:
你好,所有不需要的文件我已经删除,请现在帮我开通我的主机,相信不会再出现以上问题!麻烦请务必再次开启的我主机!谢谢!
RAKSmart

kingto

发表于 2009-5-22 20:08:11 | 显示全部楼层

Hello, all of these files has been deleted, now, please help me to restore my hosting, thank you.
RAKSmart

freekj

发表于 2009-5-22 20:10:10 | 显示全部楼层

好的
谢谢
RAKSmart

kingto

发表于 2009-5-22 20:14:26 | 显示全部楼层

freekj

发表于 2009-5-23 07:09:32 | 显示全部楼层

版主,LP昨天晚上又给我最新回复了
内容如下:
Hello Jiang Chengzhi,
I have forwarded this ticket to our technical staff for review.
Please note that our technical staff queue has a slightly longer turn around time for responses, as the tickets tend to require more in depth evaluation.
You will be notified when more information is available.
Please do not hesitate to contact us if you require further assistance or have any questions.
Best regards,
Flora Lui
support@lunarpages.com
Phone: 1-714-521-8150
Fax: 1-714-521-8195
24 hour Network Status Line: 1-562-697-8106
Website - http://lunarpages.com
Online Community - http://lunarforums.com
Online Tutorials - http://lunarpages.com/tutorials

kingto

发表于 2009-5-23 08:51:40 | 显示全部楼层

他已经转移给了 technical staff 去核对
这个部门需要等待一段时间,有了新消息会马上告诉您的
您需要登录后才可以回帖 登录 | 注册

本版积分规则