购买独立IP收到回信该怎么回复？

444 · 发表于 2009-4-20 21:49:42

照论坛的范文提交了ticket，收到下面的邮件，该怎么回复，英文好差，谢谢各位啦~

technician responded to your ticket with:

Hello, A dedicated IP is not included in the cost of your hosting. We can provide you with a dedicated IP for $2.95 per month billable in one lump for the remainder of your term. To purchase a dedicated IP online, login to CAP (Customer Account Page) at https://account.lunarpages.com with your cPanel or Plesk username and password, then choose the Upgrades / Addons Menu. You may also reply to this ticket with the information, including the last 4 digits of the credit card on file, and we can upgrade your account. Note: It may take a few days for the dedicated IP to be assigned. We will email you at the address on file for your account with the new IP address when it's assigned. I hope this is helpful. Thank you. Please feel free to contact us with any concerns or questions. Best Regards, Mark Cale Customer Service Representative support@lunarpages.com Support Forums - http://www.lunarforums.com Telephone: 1-714-521-8150 Fax: 1-714-696-7940

444 · 发表于 2009-4-20 21:54:13

版主在吗？这个是要回复确认下的吗？

444 · 发表于 2009-4-20 22:07:10

好急啊~有人知道该怎么回复吗？谢谢了

一路同行 · 发表于 2009-4-21 09:27:09

让你从LP官网登录选择Upgrades / Addons直接购买独立IP

36296095 · 发表于 2009-4-21 10:24:49

　　技术员对您的机票和。
　　
　　你好,一个专门的IP是不计入成本的主机。我们可以为您提供一个专门的IP为每月付费$ 2.95一次为你的剩余期限。购买一个专门的IP网络,登录到上限(客户帐户页面)在https://account.lunarpages.com cPanel或Plesk与你的用户名和密码,然后选择升级/插件的菜单。你也可以回复这票信息,包括最后4位数的信用卡在文件中,并且我们能提升你的帐户。注:它可能需要几天的独立IP被指派。我们可以通过电子邮件地址,你在为你的帐号与新的IP地址时,它的分配。我希望这是有用的。谢谢你。请随时联系我们以任何问题或问题。问候,马克·卡尔公司客户服务代表support@lunarpages.com支持论坛- http://www.lunarforums.com电话:1 - 714 - 521 - 8150传真:1 - 714 - 696——7940

444 · 发表于 2009-4-21 21:01:40

谢谢，不过选择“ Upgrades / Addons ”出现下面的内容，看来我是没法用这方法买了。
We apologize but this section is only available to customers who pay via credit card or e-check 。

我就又通过Ticket提交了一次，明确要通过Stratocash方式购买。这次几分钟就回过来。看这内容，是要我等待他们的邮件通知吗？真的不知道该怎么处理，请大家帮帮忙，谢谢。
Hello,

I have forwarded this ticket to our technical staff for review.

Please note that our technical staff queue has a slightly longer turn around time for responses, as the tickets tend to require more in depth evaluation.

You will be notified when more information is available.

Thank you.

Please feel free to contact us with any concerns or questions.

Best Regards,
Mark Cale
Customer Service Representative
support@lunarpages.com
Support Forums - http://www.lunarforums.com
Telephone: 1-714-521-8150
Fax: 1-714-696-7940

一路同行 · 发表于 2009-4-22 09:28:37

已经提交到技术部门处理了
你回复你的第一封邮件,就是最上面那个帖子的邮件,把你的信用卡最后四位数字提交过去,再说明要购买独立IP

购买独立IP收到回信该怎么回复？

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