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已经续费了为什么上不了??

国外虚拟主机 国外虚拟主机 1563 人阅读 | 6 人回复

发表于 2009-4-14 13:20:16 | 显示全部楼层 |阅读模式

3月30号已经续费了今天我的站全部上不了,是怎么会事,请各位大大帮帮忙!!谢谢!!下面的是他们发给我的e-mail!!

Hello,

We recently attempted to charge you for your web hosting account and the payment could not be processed.  The details of this invoice are listed at the end of this email.

This may be because the payment type we have on file for you is no longer valid, or if your account is using a credit card it may be expired or is no longer active.

We attempt this charge 14 days prior to the renewal date, to avoid disruption to your service.  This ensures that if there is an error processing the payment and should you like to keep the account, we have 2 weeks to modify or update your payment information.

If you would like to settle this charge and ensure your account remains active, please click on the secure payment link below, and your payment will be processed as soon as you provide the required payment information:

https://account.lunarpages.com/pay_bills.php

Alternatively, you can update your payment information by logging into your Customer Account Panel or please phone us at 714-521-8150 and select option 2 for Billing.

Please don't hesitate to reply to this email or to contact us if you have any questions concerning this receipt.

Thank you for your business.





Lunarpages Hosting

A Division of:
Add2Net, Inc.
100 East La Habra Blvd.
La Habra, CA 90631

PH: 714-521-8150
FAX: 714-521-8195
Site: http://www.lunarpages.com
Email: billing@lunarpages.com



kang chen
jichangdongmen
guangzhou, -- R2M3B2
CN

                                                       Invoice: LP-1093495-A-5 2009-04-13
--------------------------------------------------------------------------------


Units(Cost)  Detail  Bill Period                Product Description
1    (29.85) 29.85   2009-04-12 to 2009-07-12   3 Months (9.95 USD/mo) Lunarpages Basic Plan Hosting - pictures-of-cat.com
1    (8.85)  8.85    2009-04-12 to 2009-07-12   Dedicated IP - pictures-of-cat.com
1    (0.00)  0.00    2009-04-12 to 2009-07-12   Apache 1.3 - pictures-of-cat.com


                                                       Total Amount Due: 38.70 USD
                                                       Settled by Charge: 0.00 USD
                                                       Amount Due: 38.70 USD


       WE HAVE BEEN UNABLE TO PROCESS YOUR PAYMENT.


YOUR ACCOUNT IS CURRENTLY SUSPENDED - It can be unsuspended through the link below

https://account.lunarpages.com/pay_bills.php

Or Contact our Billing department at 714-521-8150


--------------------------------------------------------------------------------

Please contact us if you have any questions concerning this receipt.

Thank you for your business.


Hello,

We recently attempted to charge you for your web hosting account and the payment could not be processed.  The details of this invoice are listed at the end of this email.

This may be because the payment type we have on file for you is no longer valid, or if your account is using a credit card it may be expired or is no longer active.

We attempt this charge 14 days prior to the renewal date, to avoid disruption to your service.  This ensures that if there is an error processing the payment and should you like to keep the account, we have 2 weeks to modify or update your payment information.

If you would like to settle this charge and ensure your account remains active, please click on the secure payment link below, and your payment will be processed as soon as you provide the required payment information:

https://account.lunarpages.com/pay_bills.php

Alternatively, you can update your payment information by logging into your Customer Account Panel or please phone us at 714-521-8150 and select option 2 for Billing.

Please don't hesitate to reply to this email or to contact us if you have any questions concerning this receipt.

Thank you for your business.





Lunarpages Hosting

A Division of:
Add2Net, Inc.
100 East La Habra Blvd.
La Habra, CA 90631

PH: 714-521-8150
FAX: 714-521-8195
Site: http://www.lunarpages.com
Email: billing@lunarpages.com



kang chen
jichangdongmen
guangzhou, -- R2M3B2
CN

                                                       Invoice: LP-1093495-A-5 2009-04-13
--------------------------------------------------------------------------------


Units(Cost)  Detail  Bill Period                Product Description
1    (29.85) 29.85   2009-04-12 to 2009-07-12   3 Months (9.95 USD/mo) Lunarpages Basic Plan Hosting - pictures-of-cat.com
1    (8.85)  8.85    2009-04-12 to 2009-07-12   Dedicated IP - pictures-of-cat.com
1    (0.00)  0.00    2009-04-12 to 2009-07-12   Apache 1.3 - pictures-of-cat.com


                                                       Total Amount Due: 38.70 USD
                                                       Settled by Charge: 0.00 USD
                                                       Amount Due: 38.70 USD


       WE HAVE BEEN UNABLE TO PROCESS YOUR PAYMENT.


YOUR ACCOUNT IS CURRENTLY SUSPENDED - It can be unsuspended through the link below

https://account.lunarpages.com/pay_bills.php

Or Contact our Billing department at 714-521-8150


--------------------------------------------------------------------------------

Please contact us if you have any questions concerning this receipt.

Thank you for your business.

回答|共 6 个

czk230

发表于 2009-4-14 13:39:00 | 显示全部楼层

上面的意思是不是说我还没续费,但是我的银行卡已经扣了我的钱了!!
要怎样解决啊!!请各位帮帮忙!!

一路同行

发表于 2009-4-14 13:54:42 | 显示全部楼层

为什么都喜欢用银行卡付款!
联系你支付的网关看看,付款的时候有没有截图?

czk230

发表于 2009-4-14 14:32:42 | 显示全部楼层

没有截图,但是银行卡有支付的记录!!
RAKSmart

vpn

发表于 2009-4-14 14:36:48 | 显示全部楼层

去官方修改一下付款信息。

czk230

发表于 2009-4-14 14:58:08 | 显示全部楼层

刚刚问了那个网关的客服他给了个订单号给我叫我直接跟L的人员说,但是我的英文不好,大家能不能教下我怎么说!!
订单号是:011313005791

一路同行

发表于 2009-4-14 15:01:48 | 显示全部楼层

把中文意思组织一下去翻译版块

hixinqin

发表于 2009-4-14 16:14:16 | 显示全部楼层

为什么不用信用卡呢
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