大侠帮忙，GD官方回复的大概是什么意思？（已解決問題）

老男人

昨天上午我有一个域名过期了，之后我通过支付宝续费成功，并且支付宝已经扣款，见此帖：http://bbs.idcspy.com/thread-438256-1-1.html

到昨天晚上的时候，我就给GD官方发了一封咨询邮件，内容如下：

Hello, I have a domain name, has a renewal and pay for the success, but the state of the domain name is still expired state?
I want to ask whether FeiChengGong domain name renewal?

今天上午GD回信：

Dear Li Zhang,

Thank you for contacting Online Support. It appears that your renewal payment could not be processed. Any funds for this order will be refunded. Please attempt to reprocess your order as soon as possible.

Please let us know if you have any further questions, comments, or concerns by replying to this email. Our service departments and telephone lines are open 24 hours a day, 365 days a year to accommodate your needs anytime.

You can also reach us by phone at the following numbers:
(480) 505-8877 Technical Support, Sales and Service
(480) 505-8855 Billing

Sincerely,
Martin P.
Online Support Team

我今天去登录GD帐户查看昨天续费的域名状态时，域名却不见了？我有点晕了，这是什么一情况啊？款也没退，域名也不见了？？？

[ 本帖最后由 老男人 于 2011-10-29 07:59 PM 编辑 ]

kingto

他们信中说您的续费付款没有被进行，款项很快就会被退还。

老男人

版主，我想问一下，那我的钱何时退还给我呢，还有我的域名也不见了哦，真的有点晕晕的。

是什么一情况呢？