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英文翻译专版 英文翻译专版 1387 人阅读 | 8 人回复

发表于 2009-3-25 18:09:10 | 显示全部楼层 |阅读模式

请帮我翻译:
你好,我的帐号是26574896,3月24日购买了三年的Deluxe Plan空间三年,只是Setup Account了,其它什么也没操作,为什么今天登陆时显示This account is locked. Please contact Customer Service,请帮我解锁,谢谢!

[ 本帖最后由 Derek_Chan 于 2009-3-26 11:44 PM 编辑 ]

回答|共 8 个

kingto

发表于 2009-3-25 18:59:47 | 显示全部楼层

Hello, my account name is 26574896. I bought your Deluxe Plan on 24th March and just setup account. But today when I log into my account, it showed "This account is locked. Please contact Customer Service", why was that?

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本拉登

发表于 2009-3-26 13:53:17 | 显示全部楼层

对方回复了,应该怎么回答,谢谢!(我是用双币卡支付的)
Thank you for being our valued customer. Your recent purchase activity has been reviewed by our verification office for one or more of the following reasons:
     + Discrepancies have been identified between billing information provided to us by the purchaser and data currently on record with the financial institution.
     + Incomplete, invalid or false billing/registrant information was provided by purchaser.
     + Someone other than the payment method account holder may have made the purchase.
     + Transaction origin differs from the listed billing locale and/or payment method origin.
     + Efforts to verify purchase authorization with the listed payment method account holder have been unsuccessful.
As a result of our review, this customer account has been locked and the payment method utilized is currently suspended from further use in our system. This was done as a precautionary measure in effort to preserve the integrity of your payment method. You will be refunded accordingly and receive an email receipt regarding the returned funds. Please allow five to ten business days for your financial institution to fully process the reimbursement.
If you would like the account to be reinstated, please email our verification office at ccinquiries@godaddy.com. Customers requesting reinstatement of their account will be prompted to have the payment method account holder provide correct billing information and government-issued photo identification to substantiate the account.
Scanned images (under 1 MB in size) can be attached as a response to this message, or faxed to:
(480) 287-8003
  Attention: Fraud Department
Reinstatement may be considered upon receipt of the aforementioned documentation.
We apologize for any inconvenience this may cause and thank you in advance for your cooperation.
Sincerely,
Fraud Department

add.c

发表于 2009-3-26 14:09:24 | 显示全部楼层

估计是你使用了假的信息支付
邮件说会退款给你,如果你想购买  就联系ccinquiries@godaddy.com,把你的身份证扫描件传过去(不要大于1M)
或者传真到(480) 287-8003 注明:Fraud Department(部门名)

本拉登

发表于 2009-3-26 14:25:47 | 显示全部楼层

晕,我是用真的信息支付的,意思就是把我的身份证传到ccinquiries@godaddy.com就可以了是吗?谢谢!
(是不是填写的住址跟身份证上不同不可以是吗,应该怎么跟老外解释这个问题,谢谢!)

[ 本帖最后由 本拉登 于 2009-3-26 02:28 PM 编辑 ]
RAKSmart

kingto

发表于 2009-3-26 15:40:53 | 显示全部楼层

地址和您付款工具上的地址相同就行了
和證件沒關係

本拉登

发表于 2009-3-26 15:50:30 | 显示全部楼层

哦,我卡的地址是跟身份证一样的,请问应该怎么发这封邮件,谢谢!
RAKSmart

add.c

发表于 2009-3-26 16:58:25 | 显示全部楼层

回复 7# 的帖子

把证件的扫描件作为附件发到ccinquiries@godaddy.com

kingto

发表于 2009-3-26 17:18:03 | 显示全部楼层

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