|
|
sunlin
发表于 2009-3-9 18:48:32
|
显示全部楼层
Hello,
Thank you for getting back to us.
Before we proceed with any inquiries in regards to your server we would need you to provide us with the traceroute to your account so we could further investigate this issue.
.:|Traceroute|:.
A traceroute doing the following:
Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type tracert yourdomain.com and hit enter.
Windows ME/98/98SE
1. Go to Start > Run...
2. Enter command and click OK.
3. At the prompt, type tracert yourdomain.com and hit enter.
Unix/Linux/Mac OS X
1. Open a terminal screen
2. At the prompt, type traceroute -I yourdomain.com and hit enter
To copy the traceroute or any data from command prompt:
Right click the blue area of the command prompt window> move cursor to edit> left click mark> hold shift key and then hold left mouse button and drag cursor over all of the text in the window until all is highlighted in white. Right click blue area of the command prompt window > move cursor to edit> left click copy.
Thank you.
Please don't hesitate to get in touch, should you require further assistance.
--
Best Regards,
Dinsan Francis
support@lunarpages.com
Telephone: 1-714-521-8150
Fax: 1-714-521-8195
又来一封 |
|