raksmart活动促销

分享

写回答

发帖

我申请换服务器,收到回信(已解决问题)

 关闭

英文翻译专版 英文翻译专版 1447 人阅读 | 5 人回复

发表于 2009-3-8 21:16:17 | 显示全部楼层 |阅读模式

Dear 44277,

A technician responded to your ticket with:

Hi, Thank you for contacting us. We do not offer a server move without prior investigation. Could you please supply the details of the issue with your current server? Please advise. ---- Kind Regards, Maria Prokofieva Support and Assistance: Help Desk - http://desk.lunarpages.com Membership Forum - http://www.lunarforums.com/ Tutorials - http://www.lunarpages.com/tutorials/ support@lunarpages.com Telephone: 1-714-521-8150 Fax: 1-714-521-8195

Additionally, you may also view the entire ticket by visiting: http://support.lunarpages.com/tickets/view/1363899


请问什么意思,谢谢了!

回答|共 5 个

kingto

发表于 2009-3-9 16:00:45 | 显示全部楼层

他们不提供没有调查就更换主机的服务  请您和他们说明您为什么要换 谢谢

sunlin

发表于 2009-3-9 18:48:32 | 显示全部楼层

Hello,

Thank you for getting back to us.

Before we proceed with any inquiries in regards to your server we would need you to provide us with the traceroute to your account so we could further investigate this issue.

.:|Traceroute|:.
A traceroute doing the following:

Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type tracert yourdomain.com and hit enter.

Windows ME/98/98SE
1. Go to Start > Run...
2. Enter command and click OK.
3. At the prompt, type tracert yourdomain.com and hit enter.

Unix/Linux/Mac OS X
1. Open a terminal screen
2. At the prompt, type traceroute -I yourdomain.com and hit enter

To copy the traceroute or any data from command prompt:

Right click the blue area of the command prompt window> move cursor to edit> left click mark> hold shift key and then hold left mouse button and drag cursor over all of the text in the window until all is highlighted in white. Right click blue area of the command prompt window > move cursor to edit> left click copy.

Thank you.

Please don't hesitate to get in touch, should you require further assistance.

--
Best Regards,

Dinsan Francis
support@lunarpages.com

Telephone: 1-714-521-8150
Fax: 1-714-521-8195


又来一封

sunlin

发表于 2009-3-9 18:56:17 | 显示全部楼层

我怎么知道我要 tracert 哪个啊?

kingto

发表于 2009-3-9 19:01:26 | 显示全部楼层

问您要哪个

sunlin

发表于 2009-3-9 19:03:29 | 显示全部楼层

原帖由 kingto 于 2009-3-9 07:01 PM 发表
问您要哪个


兄弟我不太懂啊~~问我要哪个?
帮帮忙,我急死了~~我现在的空间是linux php的
RAKSmart
您需要登录后才可以回帖 登录 | 注册

本版积分规则